Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,981 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,981 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-5 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 11th April 2024

John Schoon

Vital Parts 5 star review on 21st March 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Anonymous

Anonymous // 01/01/2019

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“i phoned and found it easy and helpfull to get what i required many thanks”

Helpful Report

“Order was packed terribly, using the thinnest of thin bags. Predictably they split and was left with a puddle of mixed up similar sized thread caps, not impressed.”

Helpful Report

“Immediate response and efficient delivery once again on reordering more items. The professional service and quality of the product is excellent.”

Helpful Report

“Good service and follow-through. The product fits perfectly”

Helpful Report

“Fab. The products are just the job, and the prices are good. Service quick. Web layout shows all important dimensions of products. They will be my first stop in future”

Vital Parts 5 star review on 15th May 2023

Helpful Report

“Cannot fault Vital Parts for their service. Received a phone call from them to say they were one item short on my order, could they offer a replacement, I accepted and asked if I could increase the order by 1. No problem they said. they didn't charge me for the extra item, (very low value so more of a trouble to raise an invoice for it). Item arrived next day. They're my new "go to guys" for hardware. 12 out of 10”

Helpful Report

“Octagonal rubber feet have been fitted and installed. Excellent product”

Helpful Report

“User-friendly ordering process. Delivery time better than projected. Have not yet used any item supplied but items look and feel exactly as described. No complaints, Would re-order.”