Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

Write Your review

Tell us how Vital Parts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with assistance given during telephone conversation. Order was dispatched and arrived sooner than expected. An excellent experience. Look forward to doing more business in the future.”

Helpful Report

“Vital Parts was very fast in confirming and shipping the item ordered. I would highly recommend them and not hesitate to use the company again. Very happy with the service”

Helpful Report

“The product was exactly as described , well priced, quick to arrive and and totally satisfactory. Good site and service.”

Helpful Report

“Fast delivery, excellent communication, good quality product. Thank you.”

Helpful Report

“I was very happy with my order, they were exactly what I needed and arrived the next day... Couldn't be happier”

Helpful Report

“Everything was okay”

Helpful Report

“Excellent service. Staff member extremely helpful. Sent us a sample and we were able to determine the product size we required. Ordered the product, arrived on time and fit perfectly.”

Helpful Report

“Pleased with my purchase, Just what I had been looking for. Reasonably priced. Order arrived promptly and well packaged. I would happily use this company again.”

Helpful Report

“Required parts arrived promptly.”

Helpful Report

“On both occasions I have used Vital Parts my order has been delivered promptly and at a reasonable price.”

Helpful Report

“Useful parts delivered promptly. I will use Vital Parts again soon”

Helpful Report

“Parts were great, dispatched in good time and am likely to be back for more!”

Helpful Report

“I ordered some nylon washers and PVC end caps from Vital Parts. They phoned me to say they were out of stock on the parts I ordered, and they offered me alternatives which were perfectly acceptable, so I said I would be happy to accept them. They arrived the next day!”

Helpful Report

“Great selection of useful fixtures and fittings - a lot of which are difficult to source elsewhere. Well organised web site makes it easy to find stuff. Prompt delivery and hassle free transaction. Highly recommended and will use again.”

Helpful Report

“Item supplied was as ordered. One small part was missing but Vital parts supplied a replacement without any problem. excellent customer service, would buy from them again”

Helpful Report

“Parts well made sizes as advertised perfect fit. Good delivery service as well.”

Helpful Report

“They did what they were intended to do, and they arrived fairly promptly.”

Helpful Report

“Perfect product for the use I needed it for.”

Helpful Report

“Great service. Delivered before stated time slot. Excellent.”

Helpful Report

“Very pleased with the product.Arrived very quickly.Easy to use and very effective.”

Helpful Report

Vital Parts is rated 4.7 based on 3,000 reviews