Vital Parts Reviews

4.77 Rating 1,299 Reviews
95 %
of reviewers recommend Vital Parts
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.69 out of 5
Read Vital Parts Reviews

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-5 day delivery on every single order.

Visit us today at

Visit Website





Unit 17 Palace Industrial EstateBircholt Road

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Vital Parts 5 star review on 15th December 2020
Vital Parts 5 star review on 9th December 2020
Vital Parts 5 star review on 27th November 2020
Bob Taylor
Vital Parts 5 star review on 14th January 2020
Vital Parts 5 star review on 14th January 2020
Vital Parts 5 star review on 10th December 2019
Julian Ross
Vital Parts 5 star review on 19th November 2019
Soraya Smithson
Anonymous  // 01/01/2019
Great firm to deal with ,prompt delivery excellent web site.
I ordered Silcone Bungs, which were to be used to plug two drain holes in the stern of my boat. Vital Parts indeed. Speedy delivery (ordered Friday pm, arrived Monday 9:00 am), a good price , and a perfect fit.

Couldn’t ask for more, well done all.
Just want to say a big thank you to Kelsey, who not only answered the phone promptly and then helped me to find the right little feet for my/my wife's garden chairs but (on a second call) helped me pay for it when the payment page got stuck!
Good customer service is what differentiates ordinary from excellent suppliers, so thanks Kelsey for the extra help. Much appreciated :)
Guess I will have to update this when the parts actually arrive!
Excellent Customer Service - did not want to spend £15 as only required a few inexpensive items - paid over the phone and then went and collected from them an hour later as they were local to me - a real find will use again !!!
Vital Parts dealt with my small order for chair feet very efficiently despite lockdown - ordered online Sunday, received Thursday. Spoilt for choice - four options available to replace my existing worn out chair feet, all at very reasonable prices. Has given our chairs a new lease of life for a few pounds spent. Highly recommended.
Wow! Phoned Viral parts for desperate help for some sofa/chair raisers for my disabled mother.
Received phenomenal customer service for a lovely chap who arranged speedy delivery and reassurance.
Will definitely tell others about this company and use in the future
Easy to order - if you can find the correct part - so many to choose from!
Good prices and prompt service.
The person I spoke to was friendly but professional and very helpful. I have just received the screw-in feet samples.
It has been a pleasure to deal with this company.
Thank you very much.
Ian Morris
Ordering was straight forward and delivery was prompt. Can't ask for more
The products were exactly as we expected.
Very quick delivery.
Reasonable prices, quality items and a prompt delivery - what more could you want.
Received very quickly and excellent product, just what we wanted
Very helpful staff when I phoned on 2 occasions to place orders. Products were first class quality. Many thanks.
Trevor Soanes
Fast efficient service.
parts i received fitted really well and just what we required
Item easy to order On website and company was quick to post.
I got Chair feet from here. Just as described , very good, recommended.
Order arrived promptly, as described - very good service
Exactly what I needed for a project, without having to buy thousands of pieces. Reasonable price and good delivery speed. Recommended supplier.
Vital Parts is rated 4.77 based on 1,299 reviews