Vital Parts Reviews

4.79 Rating 1,021 Reviews
95 %
of reviewers recommend Vital Parts
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service
average delivery time
Next Day
on-time delivery
accurate and undamaged orders
Customer Service
communication channels
Telephone, Email
queries resolved in
Under an hour
customer service
4.75 out of 5
Read Vital Parts Reviews

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-5 day delivery on every single order.

Visit us today at

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Unit 17 Palace Industrial EstateBircholt Road

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Product fitted well and delivery was very quick :-)
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Exactly as aspected and super fast delivery!
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It was perfect.
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I ordered walking stick ferrules in 3 sizes, which arrived in good time and I found the size that fitted perfectly, which I have been using on my new walking stick since then.
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Just the job, looked great and fast delivery
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Great communication. fast shipping, Trustworthy.
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Fast despatch and product excellent for chosen job
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Helpful staff made all the difference. Thank you
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Prompt service and product of good quality. Will use the service again.
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Excellent service and product quality
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Purchased push in feet for a very old food processor. The measurements were accurate, ordered without first having a sample, they were a perfect fit. The site is excellent goods exactly as described, delivery very quick and the whole process quick and easy very efficient.
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Very efficient service, but unfortunately the rubber foot came away from the screw the first time it was used.
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A very easy online ordering process. High quality items at very reasonable prices all with fast delivery.
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Really pleased. It was only such a very small order but could not have received better service. Very speedy delivery and the caps fit perfectly. Piano stool now back in use with proper feet!
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The parts ordered are fit for purpose for the restoration that I am doing.
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A very professional & friendly company. Always very helpful 5***** Definitely use again
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Excellent service. Would highly recommend.
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Fitted exactly. Will recommend you
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delivery's efficient, I wrote and asked a question before delivery but never received a reply which would have been helpful. The product was fine but actually not quite the right size . The screw on the old legs I was replacing is 6mm but the ones you sent are smaller so on your website it would be helpful to show exactly how you are measuring ie the inside or outside of the thread
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Excellent service and all the correct and various parts that are impossible to find on the high street, particularly at this quality - Thank you.
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Vital Parts is rated 4.79 based on 1,021 reviews