Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,981 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,981 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-5 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 11th April 2024

John Schoon

Vital Parts 5 star review on 21st March 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Turned up as requested”

Helpful Report

“They advertised Grey caps. They didn't have any . They rang me to say so . They then said they had Black available. They asked if they could send Black instead of Grey . I said yes . They arrived 3 days later . Good service.”

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“Easy to order, parts as described, prompt delivery. Great!”

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“Excellent customer service as usual.”

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“Good stuff and quick delivery.”

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“A great company to buy from. Order arrived quickly and well packaged. I've also asked for an item which is not stocked and with an unusual shape and purpose, they are helping me to find the part, that proves to me that they are a reputable company and customers do matter. Brilliant!”

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“Very helpful customer service and quick delivery. 👌”

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“The website was very easy to use and the part were very well described.The delivery was excellent and the parts were perfect and exactly as described. Thank you for your prompt and efficient service”

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“Excellent service and the order was delivered on time”

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“We had cavity wall insulation put through our cladding, hence left with holes. The grey caps worked an absolute treat especially as you have such a large variety of sized.”

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“Delivered as stated.exactly what I was looking for.”

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“received on time was a replacement from what i ordered but has done what i wanted will recommend to others or order again”

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“Excellent service and fast delivery”

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“Weight Rated Articulated Feet & Cone Shaped D-Nuts (x6) arrived on time and are now fitted to my workbench, perfect for the job and good value for money. No complaints to date.”

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“As an existing customer of Vital, I find myself returning to this company as it fulfills my needs, delivers on time and their products are quality which is what I require to complement my own work.”

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“Just what i ordered. Been looking for a specific wheel and size. Also the price was great. Fast delivery too”

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“Excellent serve. Fast delivery of my order.”

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“Although my orders are very small I have always found customer service to be helpful. Delivery is quick and items well packaged.”