Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,981 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,981 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-5 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 11th April 2024

John Schoon

Vital Parts 5 star review on 21st March 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Slight problem with my order but this was fully explained and alternatives offered.”

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“Great service”

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“Ordered two items, one was not in stock and an alternative was offered to me. Delivery was speedy, once I'd agreed the substitution. Great service and product. Super choice on the website. Most impressive!”

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“Very good service. The ordered part was not available so a quick call to notify me and ask if an alternative dimension would be acceptable meant there were no delays in the delivery. And the alternative parts fitted perfectly. Many thanks”

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“A quality pack of metal hinges and great communication. Thanks”

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“Turned up as requested”

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“The part offered as an aternative to the one ordered that was out of stock. Did fit, although it was quite tight and part of the ribs were shaved off by the end of the tube.”

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“They advertised Grey caps. They didn't have any . They rang me to say so . They then said they had Black available. They asked if they could send Black instead of Grey . I said yes . They arrived 3 days later . Good service.”

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“Easy to order, parts as described, prompt delivery. Great!”

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“Excellent customer service as usual.”

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“Good stuff and quick delivery.”

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“A great company to buy from. Order arrived quickly and well packaged. I've also asked for an item which is not stocked and with an unusual shape and purpose, they are helping me to find the part, that proves to me that they are a reputable company and customers do matter. Brilliant!”

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“Very helpful customer service and quick delivery. 👌”

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“The website was very easy to use and the part were very well described.The delivery was excellent and the parts were perfect and exactly as described. Thank you for your prompt and efficient service”

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“Excellent service and the order was delivered on time”

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“We had cavity wall insulation put through our cladding, hence left with holes. The grey caps worked an absolute treat especially as you have such a large variety of sized.”

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“Delivered as stated.exactly what I was looking for.”

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“Easy to find what you need and order. Parts sent in good time and of good quality. Overall good VFM”

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“received on time was a replacement from what i ordered but has done what i wanted will recommend to others or order again”

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“Excellent service and fast delivery”

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Vital Parts is rated 4.7 based on 2,981 reviews