Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,981 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,981 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-5 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 11th April 2024

John Schoon

Vital Parts 5 star review on 21st March 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Anonymous

Anonymous // 01/01/2019

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“Prompt delivery, good product”

Helpful Report

“Cannot fault this company. A different item arrived from the one I ordered but with a quick phone call, the issue was resolved with no fuss whatsoever. A pleasant and helpful young lady in customer service. Will use this company again.”

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“Very helpful and were able to get our parts at a short notice.”

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“Excellent product, with quick delivary times.”

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“World class service”

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“great swift vital service”

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“I am in the process of returning the items because they didn’t arrive in time, due to a slow processing of the order, and consequently I had to buy from another supplier. Other than that, I think he customer service is very good and you are very helpful. The delivery and speed of processing just didn’t deliver this time. Alex”

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“Good Parts fast delivery easy to order.”

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“Excellent fit, lathe up running again. Good service.”

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“friendly receptionist , very attentive and provide an excellent service wish there was more like them”

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“Good service with quick response”

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“Very quick delivery. A helpful company.”

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“the girl in sales ranee was very helpfull would yous again”

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“items were exactly as described & just what was required at a good price & delivered promptly”

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“I needed some blanking plugs for covering two tap holes in a bath! Searched Plumbing supplies, DIY stores but to no avail, Found Vital Parts online and they were just what I needed, ordered and delivered very promptly. They fitted perfectly, saved me a new bath, new tiling etc. Really pleased with them.”

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“Hi all parts supplied were on time and correct. From ordering to receiving order all went well.”

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“Good service, prompt response to messages/emails cannot fault the service Good value products”

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“good helpful service delivered on time”

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“Hadn’t got the size I ordered so contact me swiftly to see if an alternative would suitable so was able to discuss and agree before sending to me. Very satisfied”

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“Excellent communication and customer service!”

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Vital Parts is rated 4.7 based on 2,981 reviews