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Vintage Sofa Co. Reviews

4.9 Rating 687 Reviews

96 %

of reviewers recommend Vintage Sofa Co.

Company Reviews

4.9

Based on 687 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vintage Sofa Co.:

From our family to yours - high quality products & furniture for your home, proud to specialise in British made sofas.

Visit our family run showroom opening hours below:

Open Monday through to Saturday 10am to 4pm

Our showroom is a beautiful and historic old mill, address below:

Jowler Mill, Halifax West Yorkshire HX2 6TB
Telephone 01422 761000

Visit Website

Phone:

01422 761000

Email:

info@vintagesofa.co.uk

Location:

Jowler Mill, Bank House Lane,
Jowler, Luddendenfoot,
Halifax
Calderdale
HX2 6TB

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Vintage Sofa Co. 5 star review on 8th June 2023

Vintage Sofa Co. 5 star review on 8th June 2023

Vintage Sofa Co. 5 star review on 5th May 2023

Justine Kingham

Vintage Sofa Co. 5 star review on 1st May 2023

Jodie JodieBrowne

Vintage Sofa Co. 5 star review on 1st May 2023

Jodie JodieBrowne

Vintage Sofa Co. 5 star review on 1st May 2023

Jodie JodieBrowne

Vintage Sofa Co. 5 star review on 1st May 2023

Jodie JodieBrowne

76

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am looking to buy a sofa whilst saving up. When asking questions about sofas, the staff are so patient as I have messaged lots of times about different styles.. The staff are not pushy sales people, but, take time to ensure all questions are answered.. I am still indecisive which sofa is best for me, and I’m still in process of saving, but looking forward to making that to order very soon!! Thank you x”

“The best sofa shop we have ever visited ! The customer service was excellent, the welcome, the brew, the famous chocolate slab !! THE BEST!”

“A grumpy husband in tow, driving from Shropshire to Yorkshire, I had my work cut out to convince him now our kids had finally flown the nest it was time for an update at home. He soon cheered up when we drove up windimg roads in glorious countryside to a beautiful showroom. On arrival we were warmly greeted by the family and staff and served by one of the younger members of the family with coffee, tea and scrummy home made brownies! This was just the start of a 3 hour show round. I was in 7th heaven and felt I was on a grand tour of a Vintage Country Showhouse. My husband started yo really enjoy the complete experience of finding our new living room upgrade. Guided by expert professionals who took the time to get to understand what we wanted but never pushy we came away with a perfect combo of the famous leather Oscar, matching wing back chairs, a beautiful saffron velvet armchair, small footstool, gorgeous saffron feather filled cushions and my infamous dog butler. Not once were we hurried, interupted, the other staff and family members happily complimented our choices and made us feel so special 🤗 Even the after sales was exceptional when the chair legs had to be replaced to match the sofa! No big deal but they could do enough. We received a boxed leather care gift that I have used and over the last 18 months the couch and chairs just get better with age. We have been asked by a few friends and asked on shared Vintage websites where the couch, dog butler came from! I can’t recommend this family run company enough and I can’t wait to revisit this year as there are a few more bits I would like to purchase! In all honesty this was the best and most enjoyable shopping experience and day out I have had! Great company, gorgeous top quality furnishings and really helpful, friendly warm staff! Plus choccie brownies a real homey welcome. Definately worth a day out and visit! Grumpy husband to this day claims the visit from Shropshire to the Yorkshire showroom was his idea!!!! Thank you Vintage Sofa Company 💗”

“I bought our 2 gorgeous Howard sofas without seeing them in person - just on the basis of the amazing reviews. I’m SO pleased I did. They’re beautiful, well made, comfortable and great value too. Customer service is second to none. We had a delay in our renovations so needed to defer delivery for several months and VSC were incredibly helpful, storing them for us and rearranging delivery. The drivers were friendly and helpful and the company gave a follow up courtesy call to check we were happy with our sofas. We definitely and wholeheartedly recommend Vintage Sofa Company.”

“Fabulous quality and great service at a great price too….what more could you ask for? 🌟🌟🌟🌟🌟”

“We first visited the showroom at Jowler Mill in September 2023 after I had been stalking the Vintage Sofa Co. online. My husband by his own admission has no imagination when it comes to interior design and we had put off decorating the lounge for over 10 years as it seemed such an ordeal. He also has a strong aversion to shopping, but as we live about 20 miles away, I basically kidnapped my husband and took him on a mystery tour. That first visit was transformative! We were welcomed with coffee and cake and allowed to explore the Aladdin’s cave with no sales pressure, just helpful attentive and enthusiastic staff. We came away with lots of ideas and information which could have been a bit overwhelming except that Katy was happy to chat with us on WhatsApp and answer our many questions. In October, after a second visit to Jowler Mill to look at fabrics/materials, we placed an order for 2 large Oskar sofas, 2 rugs and a footstool (ex-display discounted). My husband (with no imagination) had fallen in love with the whole image and wanted to import the entire showroom into our house. We agreed that the rooms were too small for dark dramatic walls, but he was no longer afraid of colour and we set about gutting the lounge to re plaster and decorate. We were told the delivery would be 6-8 weeks from ordering but were pleasantly surprised that it was about half this time. The communication throughout was excellent and the Vintage Sofa Co were happy to wait until we had finished decorating. Katy even advised us on where to sell our existing 23 year old Tetrad sofa. The sofas etc arrived and it was completely stress free, the 2 guys who brought them were incredibly helpful and polite, despite roadworks at the end of the road meaning they had to carry them all the way round the terrace and through the garden! The furniture is beautiful and we anre even happier that it is British made. Everyone comments on how good it looks and feels… and is surprised at how reasonably priced it was compared to ‘high street’ stores that do not attempt to deliver the experience we have had. We still need to accessorise with pictures etc but have been waiting until after Christmas… I don’t think my hubby needs any persuasion to go back to Jowler Mill to look for ideas.”

“Hi we visited over Christmas period staff where lovely and georgina was absolutely fantastic showing us around and helped us with the information we asked for we ended up buying a two seater and single chair in the jasper range and a foot stool in tweed and not to forget the lovely cushions Can't wait till they are delivered on the 9th January Certainly will be going back again as they have lovely 😍 items that are so different 😀”

“First class service From visiting the store to delivery. Friendly and proffered service throughout. Even kept my sofa a few weeks longer for me.”

“We finally managed to visit last weekend, quite honestly the best experience we could have hoped for, your style, patience and expertise helped us choose our next lounge furniture as well as some lovely accessories, I wanted to live there!!! A must visit.”

“Lovely company to deal with , we puchaded our sofa before Christmas, seamless and on time , kept informed all the way in the progress of tbe sofa . It was delivered and unpacked in situ , the delivery men even put the felt protectors in for me ! Also took all the packaging back with them . I have told all my friends about The Vintage Sofa Company, so much so my friend has also ordered on e ! Well done ! Please give this family owned cimpany a try , you won’t regret it !!”

“What a wonderful place. We arrived on 21/12/23 on my husbands birthday. Kate greeted us with tea and rocky road (a personal favourite of mine 😍). Kate was so kind and generous with her time. I told her we wanted something completely dog friendly (we have no discipline and they are allowed on the sofa 🙄) With the knowledge she has of the products Kate was able to help us choose the right sofas. As a present for his birthday Kate gave my husband a sheepskin. This has been appropriated by 1 of my dogs. We got a new puppy at New Year and he would like 1 too (cheeky but true 😂). Thankyou for all your help. We are so happy we came to you (the dogs are in full agreement 😂😂) Happy New Year x”

“Bought online without even seeing the sofa and it was even better than I imagined when it arrived! Delivered promptly and wrapped to perfection so no harm could come to it in transit. I bought the turmeric gold cuddle seat and the comfort is as such that most of my friends fall asleep on it! Manufacturered to the highest standard for sure. Would highly recommend the Vintage Sofa Company to everyone and everybody.”

“Lovely Lovely shop. Very helpful staff including on the phone and messages. Great cake and customer service”

“The vintage sofa company A lovely family store Sells squishy comfy sofas, And accessories galore I've bought a fair few things from them Including sofas and a stool My advise, my friends, go take a trip They'll make your home look cool So go visit to their showroom Take a journey in your cars You'll find this good old company Are worthy of 5 stars.”

“Vintage Sofa Co. makes me happy every day! 💖. Can't wait to see your posts on FB & Instagram & check your website for details etc. as I dream & imagine various amazing sofas, chairs and accessories of yours in my imaginary place, when it's done up. As it is, love my opium emerald Lamour so much and it's the special highlight for visitors to use as so luxurious. Unfortunately, I live several hours from you & can't leave home due to caring, otherwise would have been straight there, but I look forward so much to visiting you & to try out more chairs and sofas, admire all the accessories and experience your magical mill & meet you. You're very good at replying & providing helpful info. Really like the videos too as they help so much visualising things. Anyway, in summary, as I'm rather stuck right now in terms of being able to come to you to buy more & the house needing more work, I dream and get tempted every day viewing all your special sofas etc. You present them so well too. Thank You for cheering things up X”

“I can not speak highly enough . I bought my two gorgeous sofas last year . After falling in love with them online I struggled with delivery as I love on the Isle of Wight . The company managed to arrange fantastic courier who delivered the sofas to my door at a very reasonable rate . The communication thought out the purchasing period was excellent and although I did not visit the store I trusted the company immediately. I recently marked my sofa and within minutes of sending a frantic panic email I was given advice and support and a cleaning product and my sofa is still looking fabulous. I have had so many compliments about my sofas . Not only do they look beautiful they are comfortable . If you fancy I trip to the Isle of Wight come and have a look, I love showing them off .”

“You have to go to the shop, it’s a feast for the eyes! The most beautiful fabrics and styles but best of all, the comfiest sofa I have ever had.”

“I purchased a sofa, chair, cushions, a sheepskin and a fabulous palm tree from here 3 years ago and everything is just as perfect as the day I bought them😊 the quality is excellent and I have had so many wonderful compliments. This place is amazing and the staff are so friendly and welcoming nothing is too much trouble they even carried the furniture around the show room for me so I could see what the pieces looked like together 👌🏻😊”

“Excellent customer service . We have had a Nb of sofas and dining chairs from here and wouldn’t buy from anywhere else. The showroom is well worth the trip and is more like a day out, I love it, always made to feel welcome x”

“What can I say? From the minute I found you online I have been obsessed but visiting the store itself omg was off the charts! Walking through the door of your converted mill just brought joy, we felt like excited kids again. Everywhere we turned was something eye catching, fun, interesting and in some cases downright bonkers! We spent almost three hours looking and buying and would have stayed longer had you been open 24 hours!! The personal attention we received from you was second to none and your advice was spot on. Never ever have I been in any store that had captured my imagination as much as The Vintage Sofa Company; it’s like a furniture version of Wonka! We cannot wait to take delivery of our purchases as we approach the final stages of our home renovation and we will be back to add to our haul soon. We have advised anyone and everyone to visit you and our good friends D and S have already purchased from you for their converted chapel -they need to air plan though would be perfect for their ceilings! The fact that you are storing our purchases until we can take delivery of them just confirmed that you really are the best company to do business with. We have done so much research over the years on furniture (our fifth home renovation) and your prices and quality are phenomenal we will never be able to go anywhere else now but then there is absolutely no need as you genuinely cater for everyone! So starting this post with “what can I say?” well there you go I can say plenty! And not forgetting the coffee and home baking just wow and all adds to the experience. I could go on and on but I need to work so I’ll sign off for now”

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Vintage Sofa Co. is rated 4.9 based on 687 reviews