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Vintage Sofa Co. Reviews

4.9 Rating 687 Reviews

96 %

of reviewers recommend Vintage Sofa Co.

Company Reviews

4.9

Based on 687 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vintage Sofa Co.:

From our family to yours - high quality products & furniture for your home, proud to specialise in British made sofas.

Visit our family run showroom opening hours below:

Open Monday through to Saturday 10am to 4pm

Our showroom is a beautiful and historic old mill, address below:

Jowler Mill, Halifax West Yorkshire HX2 6TB
Telephone 01422 761000

Visit Website

Phone:

01422 761000

Email:

info@vintagesofa.co.uk

Location:

Jowler Mill, Bank House Lane,
Jowler, Luddendenfoot,
Halifax
Calderdale
HX2 6TB

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Vintage Sofa Co. 5 star review on 8th June 2023

Vintage Sofa Co. 5 star review on 8th June 2023

Vintage Sofa Co. 5 star review on 5th May 2023

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Vintage Sofa Co. 5 star review on 1st May 2023

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Vintage Sofa Co. 5 star review on 1st May 2023

Jodie JodieBrowne

Vintage Sofa Co. 5 star review on 1st May 2023

Jodie JodieBrowne

Vintage Sofa Co. 5 star review on 1st May 2023

Jodie JodieBrowne

76

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You can't visit the vintage sofa company and come away empty handed. They welcome you on entry and are helpful throughout. We went for sofas and came away with much more. Quality furniture and accessories 👌🏻”

“Last Christmas my husband asked me what I'd like as a present, I replied a beautiful living room and a sofa I could relax on and snuggle up with my boys. After months of searching and alot of sitting on sofas we came across Vintage Sofa company. The boys found their spots and almost asleep after a hot chocolate and cake the sofa was found. A lovely family run company in the heart of Yorkshire with staff who cared about finding the right sofa for our family, from the showroom to the sofa being delivered the after care has been excellent. You have made one Mum, three boys, my husband and a little sproodle called Cookie very happy xxxxxx”

“An absolute gem of a place nestled away in the beautiful West Yorkshire countryside. As soon as you walk in to Jowler Mill you are greeted with warmth and an abundance of choice. It really is a treasure trove filled with quality goods. The way it is set out challenges the norm and encourages you to think differently about interior decor. The service is warm and friendly without being pushy you are given time to look around and the offer of a hot drink and delicious traybake are a nice touch. The staff are on hand if needed. We ended up opting for the Howard 3 seater and chair in leather complimented with a Selfridges teal peacock and butterfly accent chair and foot stool plus matching scatter cushions. The purchase was finished off with a fabulous orchid rug. This was all ordered in November with no guarantee of Christmas delivery but they would try. Once I got home I realised I would like to add another item to the order I phoned and this was added without any fuss. We were delighted to receive confirmation that everything was ready for delivery before Christmas eventually receiving it Saturday 23rd. The delivery guys were great and kept us informed as to when they would arrive and were bang on time. The quality of the products are fantastic and excellent value for money. Thank you Vintage Sofa Co. We will definitely be back to shop with you again.”

“Anyone who makes the journey to this amazing showroom won’t regret their trip ,it’s absolutely stunning,and full of unique items.As a company they get everything right from a coffee and brownie when you get there to a seamless sale ,good communication and lastly the arrival of our fantastic sofa Thanks Vintage sofa co ,we will see you soon as we are bringing some friends up to take a look”

“Fab service, with positive , helpful communication. Great products and quick delivery.”

“Lovely store Lovely customer service Lovely products X”

“I ordered online. Excellent service extremely helpful. Sofa is gorgeous. Works perfectly in my children’s playroom”

“We have had the great pleasure of purchasing 2 items of furniture from the Vintage Sofa Company and from start to finish their service is outstanding. In this day and age it is rare to find any company that offers consistently high levels of customer service, especially before, during and after a sale and rarer still to come across a family run business whose dedication and wealth of knowledge and experience extends far beyond expectations. Nothing is too much trouble for these guys and the welcome customers receive when visiting the fabulous showroom is out of this world. Staff are never pushy or overbearing and the 'hard sell' is unheard of at Jowler Mill, but what happens on a daily basis is a very nostalgic, warm greeting from a team of people that know their products inside and out and who will generously donate any amount of time to provide information and enable customers to make choices. The moment you walk in the door and are greeted by the offer of a hot drink and some seriously amazing home baking, you know you're in the right place......and then you see the jaw dropping furniture in the equally stunning setting of an old mill! The 3 floors of beautiful sofas and and other furniture is a visual feast that literally takes your breath away and the experience warrants at least 2 visit just to take it all in. The whole customer experience also extends to purchase made online or on the phone and the attention to detail doesn't stop at the point of purchase as all deliveries are carefully coordinated and every customer is contacted in person after delivery to ensure that items and service have met expectations. At this point of the review, some of you may be thinking that either I work for this fabulous company or that I am a relative! Honestly, I am just an ordinary, everyday customer who has had the great fortune to discover this sensational business, but nobody that visits Jowler Mill leaves feeling 'ordinary'!”

“Extremely good customer service. A very satisfied customer. Made me want to recommend to family, and definitely worth shopping here in future. Everything is fairly priced, and good quality items. Delivery is prompt. I’ve never needed to return or have a refund as I’ve been so pleased with my items, but I know the process would be straight forward if I needed to.”

“We love the Vintage Sofa Company! In a beautiful location, this family run business will just blow your mind with the amazing furniture and home furnishings that are all quirky and unique at a price that doesn’t break the bank! Georgina was knowledgable, professional, helpful and was able to help us decide on a sofa perfect for our family home (she also makes the best rocky road EVER!!). We never felt pressurised and were put at ease, we loved it so much that we have sent many family and friends to them. Just a wonderful place to shop,”

“Vintage sofa have always been available to answer any questions on their products even when their products have not been suitable for us. Their patience and customer service is their ultimate winner. However, we finally found a product that was suitable and they were great in reserving them for us. The two peacock cushions we bought were fantastic quality and stunning. We could not be happier with our purchase. It’s a shame we do not live closer as we would be visiting them more often.”

“So, so thrilled with my BEAUTIFUL aubergine velvet corner Chesterfield, huge jewel coloured feather cushions and the simply FABULOUSLY flamboyant flamingo lamp! Amazing service from the Vintage Sofa Co…I’ll be back for more!!”

“We bought a wonderful lamp online. Communication was great and delivery quick and effortless”

“Excellent sofas perfectly crafted certainly worth the money 💰. Excellent warm customer service”

“Very friendly service, prompt replies to queries and the quality of the products is great. I love my gold drip side table. Thank you Vintage Soda Company.”

“Where to start….my enquiry online was met with a lovely, warm response and an invite to visit the shop at the weekend. Only problem I would have my dogs with me, that’s not a problem, infact please bring the dogs! So off went armed with 2 cavapoos!. We were greeted with coffees and yummy cake and then we were given undivided attention without any pushy sales approach as we took as much time as we wanted choosing our new sofas. I’d been following the page a good while and as there are so many beautiful pieces to choose from, it took me a bit of time to make a final decision. Anyway, we ordered new sofas and chairs, delivery was spot on, and I’m so happy with my lovely sofas. They are unique, luxurious to look at and so very comfortable. Can’t recommend enough, I’ll be back for that flamingo lamp….”

“Absolutely delighted with my two sofas. Comfort, colour, design, delivery and customer service all excellent. Would and have, recommended to family and friends Would definitely buy from you again”

“Absolutely fantastic service and the quality of our stunning furniture is of such high standard. Thank you👌”

“Such a lovely warm welcome. They listened to our needs and quickly guided us to the right furniture to suit us. Very helpful and friendly. Even the delivery man passing through greeted us with a smile! The whole store is delightful but beware - you may come away with more than you planned due to the wonderful products available!”

“Gorgeous furniture, Fantastic service, from a lovely lady Kate who organised ordering our new sofa! Can’t wait for it to arrive!”

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Vintage Sofa Co. is rated 4.9 based on 687 reviews