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Viessmann Limited Reviews

4.3 Rating 1,036 Reviews

84 %

of reviewers recommend Viessmann Limited

Company Reviews

4.3

Based on 1,036 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

About Viessmann Limited:

The Viessmann Group is one of the leading international manufacturers of heating systems, industrial systems and refrigeration systems. Founded in 1917, Viessmann remains a family-owned business, however, now has over 12,000 employees across the world.

With 23 production divisions in 12 countries, subsidiaries and representations in 74 countries, and 120 sales offices around the world, Viessmann is an internationally orientated company.

Our commitment to the highest standards of manufacturing has led to our systems being awarded a multitude of awards over the course of our history. Recent award wins include the Red Dot Award: Product Design, the Trophée des Usines, the iF product design award, the Number 1 Trade Partner and Good Practice Energy Efficiency.

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire
Telford
TF1 7YP

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Viessmann Limited 5 star review on 17th March 2023

Viessmann Limited 5 star review on 8th February 2023

Viessmann Limited 5 star review on 11th January 2023

Viessmann Limited 5 star review on 8th February 2021

Viessmann Limited 5 star review on 29th November 2018

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with the heating no”

“Looks good ,very quite,so far very happy”

“Recently installed Vitodans 100-W. Basic installation went well but difficulty getting linked to internet and outside temp sensor had wrong values. Viessmann attended quickly and identified the problems. Outside temp sensor supplied was not correct part number and comms card was defective. Comms card was rectified on the spot and temp sensor arrived following day. Impressive service recovery. Once up and running operation has been faultless.”

“It's not until you get a new boiler that you realise how bad your old one was. Our new Viessmann is not only much quieter but it's also much quicker at heating the water and our radiators also feel much warmer too.”

“excellent economic boiler”

“Excellent boiler so far with an excellent 10-year guarantee”

“Had new boiler fitted due to age of old one being a minimum of 25 years Although still working ok Viessmann has performed silently and perfectly for 6 months so far”

Viessmann Limited 5 star review on 17th March 2023

“Good quality boiler and usable app.”

“After phone calling for more than a week someone has finally got in touch with me and an appointment has been made for an engineer to come over and fix the issue with my boiler. Happy with the engineer work who sort out the problem in less than 15 minutes, but very poor services in regards with contacting me for an appointment so because of this i wasn’t able to use the hot water in my house for almost 2 weeks.”

“The boiler itself is great, I just did not like the installation process, as a result my kitchen had been damaged and ended up with nasty looking pipes all over. In general corners had been cut and cratftsmanship had been poor. I would not choose them again. I was also convinced that instslling the pipes on the right instead of being hidden behind would look better. Not quite true.”

“Great service throughout good product choice and installers. High spec/tech boiler for a competitive price.”

“Coming from my previous combi boiler with zero information aside from what I got from my separate Hive this is a great improvement. I am now able to track how the boiler is operating and gas consumption on a daily/monthly/annual basis. Maybe a compare with earlier month's consumption would be an improvement to keep track. Also not absolutely clear from the settings available if the boiler is operating at its maximum condensing efficiency. Something to automatically suggest what these are in settings would be for your boiler very helpful. You could then go for this or something less if wanted. However overall pleased with the app which I access nearly daily to see where I stand.”

“Excellent boiler, no problems whatsoever.”

“The engineer was polite, friendly and efficient.”

“Very pleased we the installation and the boiler has been very efficient. Not good, however, that we have had to call engineers after the boiler failed with an unrecognised (in the manual) fault code. So far since that reset, it's been fine, but disappointing to have that problem after less than a year.”

“Unable to speak to a human for a warranty call repair left me a little angry as never had a problem before.”

“Had my new boiler installed September 2022, very pleased ,”

“Very happy with our new boiler”

“Working well”

“Have found to be quiet and efficient in short time I have had boiler. Only complaint is the time boiler takes to start heating the water as a lot of water goes needlessly down drain and being on a water metre it's costing me money.”

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Viessmann Limited is rated 4.3 based on 1,036 reviews