VideoScribe Reviews

4.3 Rating 760 Reviews
87 %
of reviewers recommend VideoScribe
4.3
Based on 760 reviews
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Read VideoScribe  Reviews
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Email:

hello@sparkol.com

Location:

DeskLodge House,
2 Redcliffe Way,
Bristol
City of Bristol
BS1 6NL

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VideoScribe  4 star review on 1st April 2021
John Flames
VideoScribe  4 star review on 1st April 2021
John Flames
VideoScribe  5 star review on 16th December 2016
Marie-Claude Lessard
VideoScribe  5 star review on 30th November 2016
Kyle Buchanan
VideoScribe  5 star review on 14th October 2016
Anonymous
VideoScribe  5 star review on 13th October 2016
Ted McLyman
VideoScribe  5 star review on 13th October 2016
Nathan Lindorf
1
Anonymous
Anonymous  // 01/01/2019
Couldn't be happier. Thanks to everyone on this amazing team!!!!
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Posted 1 year ago
I love it. danciu.antoniu on insta. Real comment. Perfect for whiteboard explanation ♥️
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Posted 1 year ago
prompt and effective response from support team, awesome!
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Posted 1 year ago
My question was handled quickly and politely and I got the right answer promptly.
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Posted 1 year ago
I have been using VideoScribe since 2014. In all this time, their customer service and follow up is an example of a customer centric company. The support team truly understand what is an omnichannel customer service. Good job! In my view you get NPS= 10 CES=1 very easy
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Posted 1 year ago
Thank you for helping me do what I want to do^^
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Posted 1 year ago
Very helpful, responsive support!
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Posted 1 year ago
Videoscribe support is excellent, they answer all questions systematically and consistently. The software is creative, full of various options, ideal for creating explanatory videos, training, educational information, and entertainment. I highly recommend it.
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Posted 1 year ago
Very an Amazing app/software to create drawings and whiteboard animation, Usually I use this app to Create whiteboard and drawing animation videos on my YouTube kid's channel @growdiana, very happy with the results. thanks
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Posted 1 year ago
I joined VideoScribe back in 2016 and their platform has perfect for me promoting pain selfmgt healthcare globally. I use their templates a lot, as they same me a lot of time. Their backup support if I hit a problem is excellent.
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Posted 1 year ago
Yarupina Wasini
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Posted 1 year ago
Hariprasad
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Posted 1 year ago
Digital Rani Anjum marketing
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Posted 1 year ago
The customer service team was amazing. We had a somewhat challenging situation and they were able to investigate and get us back on track. I couldn't believe how easy it was to resolve this situation. Thanks for your incredible service!
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Posted 1 year ago
prompt and effective support team
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Posted 1 year ago
My Videoscribe software froze as I attempted to upload the latest version of Videoscribe. After contacting the support team for help, I found the them to be professional and helpful. They promptly provided me with clear and straightforward instructions to remedy the problem. In no time, the Sparkol support team had my software up and operating smoothly. Thank you Sparkol!
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Posted 1 year ago
Responsive support. Thanks guys!
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Posted 1 year ago
My son subscribed to the App for one year, and he doesn't know that he has to cancel it if he doesn't want to use it anymore. His English is not good and he misses the deadline for cancellation. So he was charged for the second year. The customer team helps us to make a cancellation successfully. It is of great help.
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Posted 1 year ago
First of all VideoScribe is a super easy application for anyone to use. Second VideoScribe offer some online tutorials that make the easy application even more easy. Before my registration I had some security questions and raised a request to customer service. Again it was a positive experience, fast and easy to understand answer. And "surprice" they actually followed up a couple of days after to verify their answers was helfull.
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Posted 1 year ago
I love Sparkol. When I recently ran into issues reinstalling my Videoscribe program on a new computer, they provided prompt easy-to-follow instructions and support. The email I received was useful and helped me take the steps I needed to complete my task.
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Posted 1 year ago
VideoScribe is rated 4.3 based on 760 reviews