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Victorian Plumbing Reviews

4.5 Rating 19,545 Reviews
88 %
of reviewers recommend Victorian Plumbing
Company Reviews Metrics Info
4.5
Based on 19,545 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Victorian Plumbing Reviews

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 12th February 2024
Lindsey Kennedy
Victorian Plumbing 5 star review on 16th December 2023
Nick Horne
Victorian Plumbing 5 star review on 10th November 2023
Trish Kellett
Victorian Plumbing 5 star review on 22nd October 2023
Caroline Collier
Victorian Plumbing 5 star review on 18th September 2023
Kenneth Sibley
Victorian Plumbing 5 star review on 4th March 2023
David Vertente
Victorian Plumbing 5 star review on 24th February 2023
Lorrie Flannery
131
Anonymous
Anonymous  // 01/01/2019
5
Lindsey Kennedy
Lindsey Kennedy
Verified Buyer
“My journey with Victorian Plumbing was smooth. I was informed how long I would be waiting for the delivery. When my delivery was ready I heard and was kept up to date very well on the day of delivery when to expect my package. I was given the option online to choose a delivery date that would suit. All in all a good first experience with Victorian Plumbing. Also very pleased with my attractive mocha wooden bath panels.”
Victorian Plumbing 5 star review on 12th February 2024
Helpful Report
Posted 2 months ago
5
Nick Horne
Nick Horne
Verified Buyer
“Bought a shower cubicle which was quite cheap but turned out to be real nice, easy to fit”
Victorian Plumbing 5 star review on 16th December 2023
Helpful Report
Posted 4 months ago
5
Trish Kellett
Trish Kellett
Verified Buyer
“Gorgeous bathroom suite, looks stunning my fitters said the quality was really good would definitely recommend”
Victorian Plumbing 5 star review on 10th November 2023
Helpful Report
Posted 5 months ago
5
Caroline Collier
Caroline Collier
Verified Buyer
“We have just spent alot of money with you , a whole new bathroom , every product simply beautiful , and fantastic service”
Victorian Plumbing 5 star review on 22nd October 2023
Helpful Report
Posted 6 months ago
5
Kenneth Sibley
Kenneth Sibley
Verified Buyer
“I have bought quite a few things from VC and the service and delivery and the items have always been good.”
Victorian Plumbing 5 star review on 18th September 2023
Helpful Report
Posted 7 months ago
5
David Vertente
David Vertente
Verified Buyer
“Very good service. Quality parts”
Victorian Plumbing 5 star review on 4th March 2023
Helpful Report
Posted 1 year ago
5
Lorrie Flannery
Lorrie Flannery
Verified Buyer
“We ordered the Chatsworth 1928 Traditional Triple Exposed Shower Valve inc. Luxury Riser Kit, Diverter, 8" Rose + Handset - and it's just brilliant. It was to replace an old multi-shower unit that was 25 years old. Plumbers had to divert the water into a different place and the whole process took them just 4 hours. The cascade of water we now get is brilliant for my wife to wash her long hair, and with the added benefit of a handheld shower also you can get the water just where you want it. A great unit that looks great and works very well.”
Victorian Plumbing 5 star review on 24th February 2023
Helpful Report
Posted 1 year ago
5
Richard Law
Richard Law
Verified Buyer
“Great website that is easy to navigate to find what you are looking for, ordering and quick communication from VP once ordered, and notified when my delivery was expected. Unfortunately the sink unit had a broken corner when unpacking, and after a brief communication with customer service, a replacement sink was sent out next day. Fantastic service thank you.”
Victorian Plumbing 5 star review on 17th February 2023
Helpful Report
Posted 1 year ago
5
Julia Walker
Julia Walker
Verified Buyer
“I bought two of these lovely light pullies, one for the downstairs loo and the other for the en suite. I have to say I am delighted with the weight and the quality - they look quite classy for a very reasonable price. As others have commented, I was somewhat surprised that they were smaller than I expected, but nevertheless, I am very pleased to have bought them.”
Victorian Plumbing 5 star review on 4th February 2023 Victorian Plumbing 5 star review on 4th February 2023
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“Ordered 2 black double radiators for my kitchen and livingroom. Came when scheduled, delivery driver was helpful and waited until we checked the pallet for damages. Radiators are on the wall and look amazing and heat up well. I will be ordering more for the rest of the house and a new bathroom when the time comes as we are renovating the whole house.”
Victorian Plumbing 5 star review on 29th January 2023
Helpful Report
Posted 1 year ago
5
Dave Hatton
Dave Hatton
Verified Buyer
“excellent service products and delivery”
Victorian Plumbing 5 star review on 7th November 2022
Helpful Report
Posted 1 year ago
5
Budd Margolis
Budd Margolis
Verified Buyer
“Good value, service and delivery!”
Victorian Plumbing 5 star review on 18th October 2022
Helpful Report
Posted 1 year ago
5
Paul Fisher
Paul Fisher
Verified Buyer
“Easy transaction. Delivery bang on time. No complaints!”
Victorian Plumbing 5 star review on 8th September 2022
Helpful Report
Posted 1 year ago
5
Daniel Pitts
Daniel Pitts
Verified Buyer
“Ever happy with the service, easy to us website, I had a call from one of the reps to say a product was out of stock & would I be happy for an upgraded replacement. Speak me through ever step to ensure I was happy with the new item. Items where wrapped/packaged very well & the quality of products are great.”
Victorian Plumbing 5 star review on 15th August 2022
Helpful Report
Posted 1 year ago
5
Edward Talbutt
Edward Talbutt
Verified Buyer
“Great choice and value for money, was given plenty of updates regarding delivery and all arrived extremely well packaged and exactly when it was scheduled for 10/10”
Victorian Plumbing 5 star review on 23rd July 2022
Helpful Report
Posted 1 year ago
5
Emily Wisniewski
Emily Wisniewski
Verified Buyer
“Delivered promptly and well packaged. Very pleased with the new light for my WC and easy enough to install between two people.”
Victorian Plumbing 5 star review on 23rd June 2022
Helpful Report
Posted 1 year ago
5
Kayleigh Orme
Kayleigh Orme
Verified Buyer
“Very reasonably priced items and seems good quality so far. Item arrived damaged and was collected and replaced very quickly. Would shop with them again.”
Victorian Plumbing 5 star review on 8th June 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“Small cloakroom suite was delivered earlier than scheduled and very well packed on pallet so it arrived pristine. Really pleased with the quality and style. It was also compact so make our smallest room seem spacious!”
Victorian Plumbing 5 star review on 12th April 2022
Helpful Report
Posted 2 years ago
5
Martin Davis
Martin Davis
Verified Buyer
“Great service and really wellade sink and tap. There is a small mark on the tap but it's nothing too noticeable other than that we are very happy with both the device and quality.”
Victorian Plumbing 5 star review on 21st March 2022
Helpful Report
Posted 2 years ago
5
Mark Daniels
Mark Daniels
Verified Buyer
“Perfect service, items are always high quality, very well packed and easy to fit. Delivered at exactly the time I asked for and I was constantly updated as to the delivery. I’m not sure what the returns or customer after care is like because I’ve never had to use it. Perfect every time. One very happy customer.”
Victorian Plumbing 5 star review on 3rd March 2022 Victorian Plumbing 5 star review on 3rd March 2022
Helpful Report
Posted 2 years ago
5
Lisa Woodcock
Lisa Woodcock
Verified Buyer
“Really pleased with my new bath excellent delivery driver and all round a great company to buy from well informed about del etc and it looks amazing will be back soon for more items many thanks top notch service thanks again x”
Victorian Plumbing 5 star review on 2nd March 2022
Helpful Report
Posted 2 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Excellent service and fast delivery. Kept up-to-date throughout and phoned beforehand to arrange delivery date. Very happy with our radiator. Very happy customer and would use again.”
Victorian Plumbing 5 star review on 20th February 2022
Helpful Report
Posted 2 years ago
5
Richard
Richard
Verified Buyer
“Brilliant customer service and very quick delivery. Items were very good quality. Would use again.”
Victorian Plumbing 5 star review on 10th February 2022 Victorian Plumbing 5 star review on 10th February 2022 Victorian Plumbing 5 star review on 10th February 2022 Victorian Plumbing 5 star review on 10th February 2022
Helpful Report
Posted 2 years ago
5
Anthony Barham
Anthony Barham
Verified Buyer
“Really pleased with our bathroom from Victorian Plumbing. We designed and built it ourselves (lockdown project) so easy returns and quick deliveries was important to us to source the materials. Also having installation guides and measurements on product web pages very helpful.”
Victorian Plumbing 5 star review on 6th February 2022
Helpful Report
Posted 2 years ago
5
Samantha Pedder
Samantha Pedder
Verified Buyer
“Great delivery service, was kept informed via email of tracking. The ceramic kitchen sink arrived securely on a pallet. Very pleased with it, nice quality, really heavy, looks great! Lovely new tap as well with ceramic handles to match. Would def use Victorian Plumbing again.”
Victorian Plumbing 5 star review on 23rd January 2022 Victorian Plumbing 5 star review on 23rd January 2022 Victorian Plumbing 5 star review on 23rd January 2022
Helpful Report
Posted 2 years ago
5
Kyle Jenkins
Kyle Jenkins
Verified Buyer
“Good quality product”
Victorian Plumbing 5 star review on 1st January 2022
Helpful Report
Posted 2 years ago
5
Judy Hardie
Judy Hardie
Verified Buyer
“Really easy website to navigate. Prompt emails keeping me updated. Delivered with care by 2 great guys! I love my kitchen sink, it’s perfect! I’d definitely recommend Victorian Plumbing.”
Victorian Plumbing 5 star review on 23rd November 2021
Helpful Report
Posted 2 years ago
5
Leslie Black
Leslie Black
Verified Buyer
“A fantastic source of not only high quality mainstream bathroom products, but also the fiddly little things like clips for the side panel of my bath 😊”
Victorian Plumbing 5 star review on 23rd November 2021
Helpful Report
Posted 2 years ago
5
John Harton
John Harton
Verified Buyer
“I received the bathroom on the specified day. Great quality at a good price well packed customer is very happy with her new bathroom. Will be definitely using Victoria Plumbing again . Thanks”
Victorian Plumbing 5 star review on 7th November 2021 Victorian Plumbing 5 star review on 7th November 2021 Victorian Plumbing 5 star review on 7th November 2021 Victorian Plumbing 5 star review on 7th November 2021
Helpful Report
Posted 2 years ago
5
Janet Goldney
Janet Goldney
Verified Buyer
“Delivery came on time plenty of warning of arrival. Good product looks super in my new black and white bathroom.”
Victorian Plumbing 5 star review on 28th October 2021
Helpful Report
Posted 2 years ago
Victorian Plumbing is rated 4.5 based on 19,545 reviews
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