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Victorian Plumbing Reviews

4.5 Rating 19,545 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

4.5

Based on 19,545 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 12th February 2024

Lindsey Kennedy

Victorian Plumbing 5 star review on 16th December 2023

Victorian Plumbing 5 star review on 10th November 2023

Victorian Plumbing 5 star review on 22nd October 2023

Caroline Collier

Victorian Plumbing 5 star review on 18th September 2023

Victorian Plumbing 5 star review on 4th March 2023

Victorian Plumbing 5 star review on 24th February 2023

Lorrie Flannery

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a shower cubicle which was quite cheap but turned out to be real nice, easy to fit”

Victorian Plumbing 5 star review on 16th December 2023

Posted 4 months ago

“good service”

Posted 4 months ago

“Quality bathroom fittings and great range to choose from”

Posted 4 months ago

“Really easy website to use and quick prompt delivery, which is excellent. Product bought has made such a difference to showering so all in all extremely pleased.”

Posted 4 months ago

“Excellent service and products. Used on line facility and it was simple and straightforward.”

Posted 4 months ago

“Fast and promt delivery, the shower screen was packaged well.”

Posted 4 months ago

“Good contact, everything happened as it should. Well packed. Relatively easy to assemble. The safety device is very good but could be difficult if you haven't got a strong grip. A small point but worth taking into account. Other than that, the tap is excellent quality. Works as promised. Well worth going on U tube. Excellent visual description on assembly.”

Posted 4 months ago

“I had a wonderful experience with Victorian Plumbing! I ordered multiple items for a new bathroom renovation, and the items came quickly and well packaged. Such great quality for the price, too. I also had an issue when ordering on site - a discount code that I had applied hadn't been registered, but after emailing the team to enquire, they got back to me within a day (a call and then an email), and applied the discount on retrospectively. I was so impressed at how quickly they responded. For such a big company, especially. Thank you Victorian Plumbing!”

Posted 4 months ago

“Delivery as expected. Toilet as expected.”

Posted 4 months ago

“Good quality products with fast delivery, I wouldn’t hesitate to use them again when we start our bathroom”

Posted 4 months ago

“Visited the showroom at Formby, good display and very friendly and helpful staff, without being pushy. Had very specific requirements which were met with more options than expected. Ordered a complete shower enclosure with laminate splash back which all arrived promptly. Altogether a good experience”

Posted 4 months ago

“A++++++++++++ all the way”

Posted 5 months ago

“Quick to reply to messages. Prompt delivery.”

Posted 5 months ago

“Good quality products. Decent prices and good delivery options.”

Posted 5 months ago

“I have been very impressed with my purchases from Victorian Plumbing. The service was first class, in fact it was "Next Day Delivery". The tap units that I had ordered were top quality and look fantastic.”

Posted 5 months ago

“Amazing delivery time. Radiator ordered 9pm and was delivered 38 hrs later to the opposite end of the country. Well done.”

Posted 5 months ago

“Gorgeous bathroom suite, looks stunning my fitters said the quality was really good would definitely recommend”

Victorian Plumbing 5 star review on 10th November 2023

Posted 5 months ago

“Dealt with my order efficiently and we were pleased with our order”

Posted 5 months ago

“A second bathroom caddy ordered as the first was so good. The second one arrived within 24 hours of ordering. Well packed. Very good customer service.”

Posted 5 months ago

“Easy website to order from with a full range of bathroom fixtures and fittings. Delivery was flawless and all well packaged. Now awaiting fitting and I can’t wait to see the finished result”

Posted 5 months ago

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Victorian Plumbing is rated 4.5 based on 19,545 reviews