Viagogo Reviews

"THE BIGGEST SCAM \r\nI BOUHT FOOTBALL TICKETS 1 months ago and the Match is today and I didn\u2019t receive anything , they told me the last five days to wait and wait now they told me that they speak with the person that sell the ticket WTF IN 4 hours I HAVE THE GAME AND THEY NOW SPEAK WITH THE PERSON , NEVER BUY FOR THIS SITE"

"THE BIGGEST SCAM \r\nI BOUHT FOOTBALL TICKETS 1 months ago and the Match is today and I didn\u2019t receive anything , they told me the last five days to wait and wait now they told me that they speak with the person that sell the ticket WTF IN 4 hours I HAVE THE GAME AND THEY NOW SPEAK WITH THE PERSON , NEVER BUY FOR THIS SITE"

"How this service even STILL EXISTS? This is a real fraud criminal organization. They sell NOTHING. They don't have any tickets. The site shows you that they have tickets available, but its a lie! And they don't give you refund - this is a direct violation of consumer rights!\r\n\r\nMy story: I bought 2 tickets to Depeche Mode. Site tells you that they have tickets. Then shows you that they check the availability, and confirm. Then you pay. And that's all. You send the money, you don't get anything - just dubious promise that they send tickets to you \"just in a day of concert\". This means they don't have tickets. They sell air! Now i'm trying to figure out how to make a refund, because Viagogo site tells you - f*** you with your refund."

"Viagogo is a criminal company who have STOLE $600 From us. DO NOT USE VIAGOGO. They robbed us blind."

"Purchased tickets to the 2022 Kentucky Derby. Purchased on Feb 12, 2022. The Derby was held on May 7, 2022. Their initial response to my inquiry was that the tickets are often released shortly before the event. Made at least 30 phone calls to Viagogo and their response was that I would get the tickets in time for the event. Then I was notified that the issue was sent to relevant department to resolve. Then the issue was sent to their specialist customer support team. I'm guessing these teams were the round file because I received no response from anyone. \r\nI live just outside of Portland, Oregon. It's not that I walked across the street to Churchill Downs. My airfare and hotel costs was $6200.00. The whole time I was guaranteed by Viagogo that I would receive my tickets in time for the even.\r\nWe flew into Louisville and on the Thursday before the event we went to Churchill Downs and inquired about them releasing the tickets to the third party vendors. The assured us that the tickets had been released several weeks earlier. Another call and was again assured that I would receive the tickets.\r\nOn the day of the event i called and they said the tickets would be there. We went to the event and was told there was no tickets for us. $2200.00 down the drain. We were able to purchase tickets directly from Churchill Downs.\r\nThey only refunded my money after I issued a dispute with my bank. They refunded the money on June 9, 2022. Which means they held onto my money from Feb 12th til June 9th.\r\nI was told today that I would not receive any further compensation for my costs.\r\nI am a disabled Vet on a fixed income and this is how Viaggo treats people."

"I wouldn\u2019t even give this company if thats what you can call them 1 STAR. I\u2019ve just been ripped off by Viagogo and paid four times the price for it. Stupid or what? When I purchased my tickets the site said UNOBSTRUCTED VIEW and on reading this was in the VIP area. I paid \u00a3336.93 for 2 tickets. I have now received them but only for General admission. These tickets were selling for \u00a368 each so you can imagine how angry I feel. This was a birthday treat and I\u2019m now concerned that I can even get in the event after reading some of the other reviews. I really wish I had gone direct to the event organiser. Well if I and all of the other unhappy reviewers can keep letting others know not to use this awful company hopefully less people will not have such a terrible experience and loose so much hard earned money to waste on scammers. Once bitten twice shy. I haven even read that a Baron is associated with this company he really must be having a great laugh at us easy prey."

"Estou me sentindo ROUBADA!\r\nJ\u00e1 fiz reclama\u00e7\u00e3o na defesa do consumidor de Portugal!\r\nOnde est\u00e1 o livro de reclama\u00e7\u00f5es eletr\u00f4nico de voc\u00eas? \r\nAlgu\u00e9m precisa dar limites a esse abuso."