Velocity Virtual Reviews

Name: Velocity Virtual
Rating: 3.87

3.9 Rating 39 Reviews

74 %

of reviewers recommend Velocity Virtual

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3.9

Based on 39 reviews


Customer Service
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Phone:

0800 953 0050

Email:

enquiries@velocityvirtual.com

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Velocity Virtual 5 star review on 13th March 2018

Rahul Jain

Velocity Virtual 5 star review on 28th June 2017

Dean

Anonymous

Anonymous // 01/01/2019

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“Mail that’s supposed to be forwarded rarely arrives. It’s the only service I actually need and doesn’t function.”

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Posted 6 years ago

“Easy to use service so far although being made more complicated by thier interpretation of what GDPR means.”

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Posted 6 years ago

“Very professional and clean offices.”

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Posted 6 years ago

“Provide good service”

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Posted 6 years ago

“when we needed to divert the calls it was fine at present its less. Always helpful”

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Posted 6 years ago

“I am very happy with the virtual office service. The premises are top-notch and the staff is very professional.”

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Posted 6 years ago

“Always keep me informed and nice people to deal with.”

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Posted 6 years ago

“Provides the service i require of a virtual office.”

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Posted 6 years ago

“Lack of clarity on billing for services. Outstanding queries on VAT charged. Have not received a response even when Inland Revenue correspondence forwarded.”

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Posted 6 years ago

“From the start the service has been good , every one at the company are helpful. and very cost effective.”

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Posted 8 years ago

“Set virtual address up very quickly. Cant fault the service or the price.”

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Posted 8 years ago

“To be honest I was a little disappointed. We set the office up to have a London office. I then to find that the phone is answered by the same switchboard as our Basingstoke office. I also recently visited Cheapside office while I was in London to introduce myself and familirise myself with the office as we will be booking meetings there. The team didn't appear that interested in me as new client.”

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Posted 8 years ago

“The service is fine for our purposes and the meeting rooms are very pleasant for when we need them.”

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Posted 9 years ago

“RC Cloud Ltd can only say a few words - we are not to often in service with VV , but when we do it is 100% professional. I can say that Luke Clitherow , Sara Cano and Skevi Palopidas are very polite persons with a gift for solving out every thing that we are calling. Mrs Sara Cano is the best meetingroom seller ever. Best Regards”

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Posted 9 years ago

“Great, your service is everything I expected from a virtual office and a bit more, so very happy!”

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Posted 9 years ago

“I havent actually used any of the services as yet other than the registered office service and no post has been sent there to my knowledge. However the setup has been fine to date.”

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Posted 9 years ago

“Service generally stable but: Correctly addressed post has been returned to sender a few times. Most recently an invoice from one of our suppliers was returned on approx 10th or 11th September resulting in late payment. Are there any measures you can put in place to prevent this happening in future?”

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Posted 9 years ago

“Overall the experience working with you Company has been great. Fast responses to any inquiry, understanding the needs we had throughout the implementation process. Definitely will recommend.”

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Posted 9 years ago

“The office is beautiful and the reception staff very helpful. In general I'm very happy. Just two issues. First, and I've already spoken to you about this, I have had one complaint from a client about how the phone was answered. My clients are often very vulnerable and I would like the phone to be answered in a professional and sensitive way please. Second, on the last occasion I had a meeting at the office, the client had already been shown up to the meeting room before I arrived and he had been given my post for some reason. Please can you make sure that clients are kept in the waiting area in reception until I am ready to take them up to the room myself. And please do not give my post to anyone else. It should only come to me. Thanks very much.”

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Posted 9 years ago

Velocity Virtual is rated 3.9 based on 39 reviews