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Vape Town Reviews

4.8 Rating 6,670 Reviews

95 %

of reviewers recommend Vape Town

Company Reviews

Product Reviews

4.8

Based on 6,670 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Vape Town:

We have an enormous range of vaping hardware and e-liquid available to you all with same day despatch and shipping. We stock e-liquids from world famous companies such as Cosmic Fog and also have a great range of UK made liquids.

We hand pick all our products from the likes of Kangertech, Aspire, iSmoka Eleaf, Innokin, Sigelei and Efest. Our direct relationships with these brand leaders enable us to get the very best pricing for you our customer. So if your looking for a simple 650mah battery or coil and cotton for you RDA you in the right place.

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Vape Town 5 star review on 19th March 2024

Vape Town 5 star review on 19th March 2024

Vape Town 5 star review on 4th March 2024

Vape Town 5 star review on 4th March 2024

Vape Town 5 star review on 3rd September 2023

Vape Town 5 star review on 14th August 2023

Vape Town 5 star review on 6th May 2023

43

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products good but staff promise to add points to my account but then fail to do so. Lost about 60 points this year.”

Posted 1 year ago

“For the third time my order has been wrong! I ordered mint waves 6mg and received premium tobacco 18mg. I have been trying to reorder this afternoon and sage pay isn’t working. Feeling frustrated”

Posted 2 years ago

“Unfortunately I have not had a good experience this time. I received the wrong order last Wed. Emailed them, they gave their sincere apologies & assured me the correct order would be sent out to me. That was last Wednesday & I have still not received my order. No answer to my further emails either. Not a happy customer.”

Posted 2 years ago

“Friendly staff but there selections of vape juice and mods kits are very Limited it would be better if they had a bigger or better selection of vape liquids and more mod kits to choose from decent new ones out too every time I’ve gone in there interested in buying a new mod kit I’ve ended up having to look elsewhere because because they barely have 5 to choose from and there either unheard of or older models that cost The same as the latest models out. Plus it’s near impossible to even be able to read what flavours they have because they’re behind big plastic screens at a distance that is just too hard to read the small print. Closer access would be great. Not only that it would be better if they got New and nicer flavours in like the element E liquids I don’t know why they even stop selling them they were the best and some of the nicest tasting one’s that they actually had I was gutted when I had to start going elsewhere for them and the 200 ml dessert vape. co flavours are horrible and I’ve tried enough of them.”

Posted 2 years ago

“Need to broaden your selection of e-liquid, also the quality of the liquid is not the greatest try and have more premium stock.”

Posted 2 years ago

“Just to let you know that I have not received these at the moment”

Posted 2 years ago

“Ordered on Saturday. Money lifted on Monday. Sent a query the following Friday. Still no vape, but invited to answer this survey instead.”

Posted 2 years ago

“Package was damaged by Royal Mail and missing an item (Doozy Seriously Strwaberry). Wouldn't let me claim through them. The stuff I got was good though”

Posted 2 years ago

“The flavours are very disappointing! Everywhere else tastes better, you should buy you flavours from dark star!”

Posted 2 years ago

“Disappointed as they keep changing the flavour tastes.”

Posted 2 years ago

“Delivery was fine, but quality of product could be a lot better, coils don't seem up to the job and liquids have little to no flavour.”

Posted 2 years ago

“British menthol sorry not the best double menthol is far the best”

Posted 2 years ago

“Keep sending me the wrong order. First time they corrected it but this last time they seem to be airing me.”

Posted 2 years ago

“Disappointed not 3 for £10 anymore and all my points have disappeared”

Posted 2 years ago

“great customer service - however”

Posted 3 years ago

“Faulty battery dies quick”

Posted 3 years ago

“Haven't received my order yet so can't leave a review”

Posted 3 years ago

“Sold wrong product despite a long chat beforehand to establish my needs.”

Posted 3 years ago

“I have only marked Vape Town down due to the fact I bought some of their branded e juice and it was vile. The service side of things are great.”

Posted 3 years ago

“There’s isn’t any support here. I’ve brought two vapes in 3 months. The first I had knocked over and then button got stuck in. There was no advice on what to do here just pushed to buy another. I brought a new vape and just randomly stopped working after 6 weeks. Contacted the company to see if there was a warrantee and support given.”

Posted 3 years ago

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Vape Town is rated 4.8 based on 6,670 reviews