“The deadlocks for my Boxer were sturdy and well packaged. More instructions with the product would have been welcomed. A simple template to position the key barrel would help tremendously. There was no measurements for the strike plate side, I located it centrally and riveted it on, however, the lock interfered with the plate and couldn’t shut. I had to drill the rivets and relocate the strike plate. Simple guide instructions needed”
“Ordered a Van Bulkhead on 6//1/21 and it still has not arrived. I have tried to call multiple times and no answer. I have emailed several times with no reply. Now I have to wait 30 days to get my money back through my credit card. Would not recommend using this firm.”
Many thanks for your response.
Unfortunately there was a problem with the courier delivering your grilles. We have notified Van Guard and they have sent you out a replacement set which i believe you have now received.
Any problems let us know.