Vanilla Wood Floors Reviews

Name: Vanilla Wood Floors
Address: Unit 8 Executive Park, Hatfield Road, St. Albans, Hertfordshire
Rating: 4.89

4.9 Rating 842 Reviews

100 %

of reviewers recommend Vanilla Wood Floors

4.9

Based on 842 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vanilla Wood Floors:

Vanilla Wood Floors takes pride in being the UK’s premier source wood floors supplier for the highest quality Engineered Wood Floors and wood floor accessories.

Visit Website

Phone:

02082362366

Email:

info@vanillawoodfloors.co.uk

Location:

Unit 8 Executive Park,
Hatfield Road,
St. Albans
Hertfordshire
AL1 4TA

Vanilla Wood Floors 5 star review on 13th December 2021

James Emeny

Vanilla Wood Floors 5 star review on 4th December 2021

Jan Zemko

Vanilla Wood Floors 2 star review on 9th June 2021

Philip Calvert

Anonymous

Anonymous // 01/01/2019

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“Quick and efficient, well packaged delivery.”

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Posted 2 years ago

“Fast shipping, great price, will use it again :)”

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Posted 2 years ago

“Have used this company more than once and they never disappoint. Prompt delivery with the required product, which is exactly what I wanted.”

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Posted 2 years ago

“Great price, fast delivery, well packaged.”

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Posted 2 years ago

“Helpful, efficient, friendly staff.”

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Posted 2 years ago

“Speedy dispatch and delivery.”

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Posted 2 years ago

“Prompt delivery and well priced sachets to trail.”

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Posted 2 years ago

“I realised the product was not right when it got delivered and emailed 3x asking how to get refund. I did not get any answer back terrible customer service!!!”

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Posted 2 years ago

Many thanks for taking the time to leave feedback, our sincere apologies that your email was missed, having looked back through our emails it does appear as though 2 emails were sent to no-reply, which unfortunately is not a monitored account. We have now sent you an email in reply to your query. Apologies for the inconvenience caused

Posted 2 years ago

“Great deal on foam slated underlay and flexible adhesive. Pleasantly surprised the underlay was Acoustalay brand which wasn’t clear when I ordered online. I favour this brand which I used on a previous project. Staff are friendly and helpful, bought my order online and collected the day after. Highly recommend this business from my experience.”

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Posted 2 years ago

“Purchased a woca hand scrubber for polishing our new worktop tried getting it from the woca online shop they weren't able to deliver next day,went to vanilla wood floors and got exactly the same thing cheaper and the next day”

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Posted 2 years ago

“Super speedy delivery, highly recommend Vanilla Wood Floors!”

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Posted 2 years ago

“Easy purchase and good comunication”

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Posted 2 years ago

“Good price, quick delivery and well packed for protection. Would use again, Thanks.”

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Posted 2 years ago

“Great customer service!! Sue responded to my telephone enquiry even on a Sunday morning and resolved the issue even though it was my mistake!!”

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Posted 2 years ago

“Amazing service, Sue went the extra mile to accommodate me when I made a mistake with my order. Fast and prompt delivery, I would definitely order with Vanilla again.”

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Posted 2 years ago

“Totally amazing service got me out of a right hole when I needed a can of Osmo wood wax Cognac, and even though I missed DPD next day cut off amazingly I still got it the next morning. Thank sally”

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Posted 2 years ago

“I was very pleased with the fast and efficient service with a smile”

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Posted 2 years ago

“Vanilla floors have supplied us with Sikabond 151 which is difficult to get hold of. Vanilla have been nothing but helpful. Delivery is lightning quick and very reasonably priced (17kg tub delivery less then £7). They remembered to call us to update us on stock. Highly reliable, no BS, new products (not old stock). We HIGHLY RECOMMEND vanilla floors. If you are a professional outfit taking pride in your work, project management and finish use Vanilla.”

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Posted 2 years ago

“Really friendly and very efflicient”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Vanilla Wood Floors is rated 4.9 based on 842 reviews