Login
Start Free Trial Are you a business?? Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request

Vanilla Wood Floors Reviews

4.9 Rating 841 Reviews
100 %
of reviewers recommend Vanilla Wood Floors
Company Reviews Product Reviews
29
 Metrics Info
4.9
Based on 841 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Vanilla Wood Floors Reviews

About Vanilla Wood Floors:

Vanilla Wood Floors takes pride in being the UK’s premier source wood floors supplier for the highest quality Engineered Wood Floors and wood floor accessories.

Visit Website

Phone:

02082362366

Email:

info@vanillawoodfloors.co.uk

Location:

Unit 8 Executive Park,
Hatfield Road,
St. Albans
Hertfordshire
AL1 4TA

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Ordered direct from Vanilla Wood after being let down by another provider the team at Vanilla Wood were first class and even when the courier delayed the delivery they intervened and escalated the delivery. I can’t speak highly enough of their customer service. A shining example for all companies to follow.”
Helpful Report
Posted 1 year ago
James Emeny
Verified Buyer
“Excellent customer communication over phone by Sue. 2nd product, anti bacterial 5 litres, I have bought in 6 months Arrived next day Highly recommended”
Helpful Report
Posted 1 year ago
Roy Edmunds
Verified Buyer
“The Osmo sample I ordered was a good price-came pretty quickly-good service thank you.”
Helpful Report
Posted 1 year ago
Andrzej Gladysz
Verified Buyer
“Bought from Vanilla again. They have very good prices and friendly support team. Shipped the addhesive swiftly. Thanks.”
Helpful Report
Posted 1 year ago
Nichola Green
Verified Buyer
“So helpful and great customer service.”
Helpful Report
Posted 1 year ago
Carol Powell
Verified Buyer
“Used Vanilla Wood Floors on a number of occasions for Osmo exterior wood treatments. Service is always speedy and goods extremely well packed. Prices are competitive, highly recommended.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great service , ordered the bona floor lacquer product and received it the very next day. Would definitely recommend.”
Helpful Report
Posted 2 years ago
Liz Clalk
Verified Buyer
“Had a slight issue with communication through Amazon prime and Vanilla Wood but very helpful customer service from Sue dealt with efficiently and effectively.”
Helpful Report
Posted 2 years ago
Geoff Little
Verified Buyer
“Excellent service; knowledgeable and helpful staff and the product arrived, well packed within a couple of days. Good communication throughout.”
Helpful Report
Posted 2 years ago
Mrs Linda Hall
Verified Buyer
“Descriptions on website were clear and helpful and ordering easy. Items arrived faster than estimated and well packaged. The filler is easy to use and a great colour match. Oil not yet used.”
Helpful Report
Posted 2 years ago
Jane McWilliams
Verified Buyer
“Efficient and friendly”
Helpful Report
Posted 2 years ago
Andrew McFarlane
Verified Buyer
“Good quality product delivered promptly.”
Helpful Report
Posted 2 years ago
Louise Leach
Verified Buyer
“Easy website and next day delivery. Great service”
Helpful Report
Posted 2 years ago
Caroline Lubbers
Verified Buyer
“Excellent service, very kind people and willingness to make customers happy”
Helpful Report
Posted 2 years ago
Scott Campbell
Verified Buyer
“Tremendous customer service, brilliant product knowledge and a very smooth process. Vanilla could not have looked after us better when ordering a WOCA product that we (as floor restorers) don’t use as often. So the technical info was invaluable. Highly recommend using Vanilla wood floors.”
Helpful Report
Posted 2 years ago
Richard Royle
Verified Buyer
“I ordered some Osmo sausages (which I know are excellent) and they arrived well before the stated date. I could get on with the job sooner than anticipated.”
Helpful Report
Posted 2 years ago
Heidi Pole
Verified Buyer
“Thanks arrived during Christmas holidays,, great customer service”
Helpful Report
Posted 2 years ago
Steve Brooks
Verified Buyer
“Great service at a competitive price”
Helpful Report
Posted 2 years ago
James Emeny
Verified Buyer
“Excellent anti bac worktop cleaner 5l Delivery two days later. Brilliant. Will recommend a d use again”
Vanilla Wood Floors 5 star review on 13th December 2021
Helpful Report
Posted 2 years ago
Thank you so much for your order and for taking time at this busy time of year to leave a review
Posted 2 years ago
Ben Mullen
Verified Buyer
“Quick and efficient, well packaged delivery.”
Helpful Report
Posted 2 years ago
Vanilla Wood Floors is rated 4.9 based on 841 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request