VanPimps Reviews

Name: VanPimps
Address: Unit 1 Manor Drive, Sileby, Loughborough, Leicestershire
Rating: 4.70

4.7 Rating 2,974 Reviews

93 %

of reviewers recommend VanPimps

4.7

Based on 2,974 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 441 7550

Email:

info@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

VanPimps 5 star review on 15th April 2024

John G

VanPimps 5 star review on 13th April 2024

Jason O

VanPimps 5 star review on 12th April 2024

Andrew L

VanPimps 5 star review on 11th April 2024

Anonymous

VanPimps 5 star review on 7th April 2024

Nicholas M

574

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can not review an order that i am still waiting on witch I ordered on the 28 of march”

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Posted 2 weeks ago

Hello, I have looked into this for yourself and can see your order was placed over the bank holiday weekend on the 30th of March. Unfortunately due to a large volume of orders there was a delay with the couriers delivering these items. I can see this is now delivered, if this is not the case please do let us know and we can look into this further. We apologise for the inconvenience caused. VanPimps.

Posted 2 weeks ago

“Excellent service, extremely quick delivery and well packaged”

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Posted 2 weeks ago

“Good service and the goods were easy to fit will use Van pimps again”

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Posted 2 weeks ago

“I'm new to the van conversion scene and this was my first purchase. I bought the boxer 2 side windows package with trims and fitting kit. Parcel arrived in good time and was packaged well. Windows look to be a good product, just as advertised. When fitting, I was missing the second trim and second fitting kit. As instructed, I did check the windows for damage but didn't check the bits and pieces. My mistake. When I emailed the support team, they responded quickly, which is great these days. But I didn't get the impression they were going to replace the parts any time soon. After a few emails of questions like did I check the box properly, I just purchased them locally for ease. Sadly that seemed a satisfactory outcome for Vanpimps, case closed. So in conclusion, good product, fast delivery, not so great aftercare.”

Helpful Report

Posted 2 weeks ago

Hello, We do apologise you feel this way. I have looked into this and can see you had contacted our customer service team regarding the missing items from your bonding kit. You were then asked if the box had been fully checked, which is standard procedure as these can be easily missed at the bottom of the box. Once this was confirmed you were asked to send an image of the parts you had received in order for us to replace the missing parts. You had then replied stating you had already purchased these elsewhere. We apologise for any inconvenience caused. VanPimps.

Posted 2 weeks ago

“Very happy with Vanpimps, friendly and good products. Got windows and matts for my new crafter. Quick delivery and dispatch time. Would have given 5* but accidentally ordered old crafter side windows and new crafter rears so drove down to exchange. Struggled to find the right windows from a Google search, but if you go to their site and scroll down to new crafter the options are limited then you can’t go wrong.”

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Posted 3 weeks ago

Hello, Many thanks for your great review! We’re pleased to hear you are happy with your new upgrades! We hope to see you soon! All the best from the VanPimps team.

Posted 3 weeks ago

“Among other items I purchased the leather style seat covers for my renault trafic.i was a bit sceptical because they can often not fit properly, but I must say, these are very good quality and after fitting the drivers seat, I was very pleased as they look like my old seats have been re upholstered and I don't mind paying the price for a quality fit and I was about to score a 10 out of 10. Unfortunately, I was fitting the double seat and felt like I had to mark them down to an 8 or even a 7 due to the following. Not a big thing but there were no instructions but you can scan the QR code to show you how to fit them to a vw. i know it's not rocket science but it would be nice to have them. On the video, it shows the double seat cover being fastened by a zip. The box even states zip up tech, however on mine, it is velcro apart from a small one around the seatbelt clip,so a little disappointed as the zip looks so much better quality. But my main issues are: The back part of the seat cover, on the sides does nt reach the seat, its about and inch short, so the old colour seat can still be seen. Also the headrest covers have massive cut outs to allow for an half inch round bar. It's not bad when the headrest is down, but if it's raised up, again you can see the old material underneath. Finally, where there has been cut outs made to go around the seat supports for instance, the elastic goes across the gap, is this a fault or am I supposed to cut it? if its the latter, I should not have to for an item of this price. This is something I need to find out. I dont know if it's how they all fit or mine have not been manufactured correctly. As I said, they are really good covers but are let down by the things mentioned which is a real shame and makes the price seem a little high.”

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Posted 3 weeks ago

“Very pleased with the service we received from VanPimps. Arrived within 3 days as stated, exactly what we wanted. Would most definitely order again when needed and would not hesitate to recommend to friends and family. Thanks VanPimps”

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Posted 3 weeks ago

“These seat covers are well made and fit very well for a diy seat cover they are spot on.”

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Posted 3 weeks ago

“Excellent service 5⭐️⭐️⭐️⭐️⭐️”

VanPimps 5 star review on 31st March 2024

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Posted 3 weeks ago

Hello, Many thanks for your great review! We’re pleased to hear you are happy with your new upgrades! We hope to see you soon! All the best from the VanPimps team.

Posted 3 weeks ago

“Wish all firms were this good”

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Posted 3 weeks ago

“Fantastic item well worth the money, the only thing I might add for the sellers benefit, two suction pads in the middle at top and bottom, where there is only one at present. But a great great item thank you.”

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Posted 3 weeks ago

“Excellent products..Excellent service..thankyou all at vanpimps”

VanPimps 5 star review on 29th March 2024

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Posted 3 weeks ago

Hello, Many thanks for your great review! We’re pleased to hear you are happy with your new upgrades! We hope to see you soon! All the best from the VanPimps team.

Posted 3 weeks ago

“Very good service from the all the guys from ordering my windows to going in person to collect, also returns very straight forward and again very helpful 10/ 10”

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Posted 3 weeks ago

“Great service as always. The only place to get windows . Easy to order and fast delivery. Thanks From MAD VANS .”

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Posted 3 weeks ago

“Excellent service and very helpful staff. Highly recommend them.”

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Posted 4 weeks ago

Hello, Many thanks for your great review! We’re pleased to hear you are happy with your new upgrades! We hope to see you soon! All the best from the VanPimps team.

Posted 4 weeks ago

“Curtains were perfect and easy to fit thanks”

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Posted 4 weeks ago

“Extremely disappointed with my most recent order, granted it may have been a courier issue as goods were delivered damaged and not fit for purpose, which had a knock on effect on my own business. The staff at vanpimps were supportive of my situation however we're unable to redeliver goods in time to meet my deadline. Future purchases will require ordering a month in advance.”

Helpful Report

Posted 4 weeks ago

Hello, We do apologise you had received your items damaged. I have looked into this and can see you had refused delivery and sent us an email regarding this on Friday. As the delivery was refused we have to wait for the item to get back to ourselves to look into this further. Our customer service team will reach out to yourself as soon as the items have arrived back to us regarding the next steps. Unfortunately as we are courier dependant, some damages can occur during transit. We do ask customers allow time between receiving their order and booking in for fitting in case any damages have occurred in transit as this allows us the appropriate amount of time to get the issue resolved. We do apologise for the inconvenience caused. VanPimps.

Posted 4 weeks ago

“Bit of a mixed bag really getting the order then finding out it isn’t even the product you wanted”

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Posted 4 weeks ago

Hello, We do apologise you feel this way. We have looked into this and can see you have filled out our returns form as you had ordered incorrectly. We have emailed you back with all your returns information and as soon as the product is back with us our customer service team will be in contact regarding this. Apologies for any inconvenience. VanPimps.

Posted 4 weeks ago

“Excellent company. Will definately use again.”

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Posted 4 weeks ago

Hello, Many thanks for your great review! We’re pleased to hear you are happy with your new upgrades! We hope to see you soon! All the best from the VanPimps team.

Posted 4 weeks ago

“Good product delivered quickly and very well packaged - perhaps a bit too well! ;)”

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Posted 4 weeks ago

VanPimps is rated 4.7 based on 2,974 reviews