Van Guard Accessories Reviews

Name: Van Guard Accessories
Address: Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Exeter
Rating: 4.83

4.8 Rating 385 Reviews

97 %

of reviewers recommend Van Guard Accessories

Company Reviews

Metrics

Info

4.8

Based on 385 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01392 368351

Email:

customercare@van-guard.co.uk

Location:

Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter,
Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter
Exeter
EX5 2UL

Write Your review

Tell us how Van Guard Accessories made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Van Guard Accessories 5 star review on 12th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If the van gaurd seller on ebay sold me the right length bars in the first place... I would not had to have shelled out another £107...♥”

Helpful Report

Posted 2 days ago

Sorry you have had a negative experience with another distributer, thank you for the review, we are glad we were able to help and get this sorted for you

Posted 1 day ago

“I purchased a set of roof bars a few years back and finally got around to purchasing a pair of ladder clamps to make a better job of securing my ladder ! On both purchasing occasions the ordering and delivery process was quick and efficient. I would use Van Guard again without hesitation .”

Helpful Report

Posted 3 days ago

Thank you Tim for taking the time to leave us a review, lovely to hear

Posted 1 day ago

“Iv had the aluminium bars since 2014 still look good had to get a new footpath last week for a new van. Quick delivery and easy changeover 👍”

Helpful Report

Posted 2 weeks ago

Good morning, Mark. Thanks for leaving us a review. We are really pleased to hear you are happy with both the product and service received. - Kylie

Posted 2 weeks ago

“Great product and service”

Helpful Report

Posted 3 weeks ago

Hi Jeremy, thank you for taking the time to leave a review, lovely to hear you are happy with our product and service Thank you Becky

Posted 3 weeks ago

“Great product, alwayes use these rack racks when we change our vans.”

Helpful Report

Posted 3 weeks ago

Hi Robin, thank you for taking the time to leave a review, great to hear you are pleased with our products, thank you for your continued custom Thank you Becky

Posted 3 weeks ago

“Fast and cheap!”

Helpful Report

Posted 3 weeks ago

Hi David, thank you for taking the time to leave a review, great to hear you are a satisfied customer Thank you Becky

Posted 3 weeks ago

“Fantastic products backed up with great service, the website was easy to use and clearly stated what was included and what wasnt. I recieved my order the next day as well which was great. I would have no resivations on recomending Van Guard. Nathan @ Active PS”

Helpful Report

Posted 4 weeks ago

Hi Nathan, thank you for taking the time to leave a review, lovely to hear you are happy with our website, service and product. Thank you got the recommendations Thank you Becky

Posted 3 weeks ago

“Bought a Roof Rack for a vivaro L2 from vanguard and it was easy to fit great instructions. There was a problem with one of the nuts that holds on the feet for the roller but after a quick call to customer services a new nut is on its way to me. Very happy with the customer service and the product itself seems really well made.”

Helpful Report

Posted 1 month ago

Hi Andy, thank you for taking the time to leave a review, we are pleased you are happy with product and our customer services, always lovely to hear Thank you Becky

Posted 3 weeks ago

“Very good service and came when said”

Helpful Report

Posted 1 month ago

Hi Christopher, thank you for taking the time to leave a review, we are pleased your are happy with our service Thank you Becky

Posted 3 weeks ago

“Great service and free delivery.. part was only a few pounds too”

Helpful Report

Posted 1 month ago

Good afternoon, Dave. Thanks for taking the time to leave us a review. We are pleased to hear you've had a positive experience with us. - Kylie

Posted 3 weeks ago

“Extremely well built, robust and easy to fit. Feels solid on my van. Would definitely recommend this roof rack. Very pleased with it.”

Helpful Report

Posted 1 month ago

Hi Michael. Thank you for taking the time to leave us a review. We are pleased to hear you are happy with both the product and service and it's always great to receive pictures of our products fitted! - Kylie

Posted 3 weeks ago

“Excellent attention to deliver components would recommend this company for sure many thanks Vanguard accessories”

Helpful Report

Posted 1 month ago

Hi James. Thank you for taking the time to leave us a review. We’re glad to know that you had a positive experience with us. - Kylie

Posted 3 weeks ago

“Great service, delivered next day”

Helpful Report

Posted 1 month ago

Hi Dennis. Thank you for taking the time to write us a review. We are pleased you are happy with the service provided. - Kylie

Posted 3 weeks ago

“Excellent service, and the package arrived very promptly. Thank you.”

Helpful Report

Posted 1 month ago

Hi Paul, Thank you for taking the time to write us a review. We are so glad that you are happy with the service. - Jade

Posted 1 month ago

“Great service”

Helpful Report

Posted 2 months ago

Hi Kieran, Thank you for taking the time to leave us a review. - Jade

Posted 1 month ago

“Excellent service, delivery was quick. Really happy with the service provided”

Helpful Report

Posted 2 months ago

Hi Nathan, Thank you for taking the time to leave us a review. We are delighted that you were happy with our service. - Jade

Posted 1 month ago

“Came with instruction that were easy to follow, fitted both in around 30 minutes. Seems good quality and will hinder any scumbags attempts to cut the loom through the slot between the rear doors and lights. Very slight niggle is I would have liked the nuts to be anti-vibration nyloc nuts, or could come with a little packet of thread lock (I used some of my own) but for the price and the extra protection they give I’m very happy with them.”

Helpful Report

Posted 2 months ago

Hi Paul, Thank you for taking the time to leave us a review. We are so glad that you are pleased with the product. I have passed your comments about the nyloc nuts onto our production team. Thank you for the feedback. - Jade

Posted 2 months ago

“Good quality. Easy to assemble and fit.The roller bar was quite expensive for what it is but overall pleased with the purchase”

Helpful Report

Posted 3 months ago

HI Steve, Thank you for taking the time to leave us a review. We are happy you are pleased with the products you ordered. - Jade

Posted 3 months ago

“Replacement keys easy to order and arrived promptly.”

Helpful Report

Posted 3 months ago

Hello, Thank you for taking the time to leave us a review. - Jade

Posted 3 months ago

“Excellent, but then saw it cheaper at Tool-station which annoyed me a little.”

Helpful Report

Posted 4 months ago

Hi Mark, Thank you for taking the time to leave us a review. I'm pleased to hear you're happy with the products you ordered, sorry that these were cheaper elsewhere. If you would like to call customer service on 01392 368 351 a member of our team would be happy to discuss this with you. Kind regards, Jade

Posted 3 months ago

Van Guard Accessories is rated 4.8 based on 385 reviews