Van Guard Accessories Reviews

Name: Van Guard Accessories
Address: Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Exeter
Rating: 4.83

4.8 Rating 385 Reviews

97 %

of reviewers recommend Van Guard Accessories

Company Reviews

Metrics

Info

4.8

Based on 385 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01392 368351

Email:

customercare@van-guard.co.uk

Location:

Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter,
Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter
Exeter
EX5 2UL

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Van Guard Accessories 5 star review on 12th March 2024

Anonymous

Anonymous // 01/01/2019

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“Shipments 🚚 was on time and packed well”

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Posted 4 months ago

Hi Peter, Thank you for taking the time to leave us a review. - Jade

Posted 4 months ago

“Did what was said you can not ask for more”

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Posted 4 months ago

Hi Sandra, Thank you for taking the time to leave us a review. - Jade

Posted 4 months ago

“Good service and good quality item. Thanks.”

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Posted 4 months ago

Hi Colin, Thank you for taking the time to leave us a review. - Jade

Posted 4 months ago

“Amazing quality Good value for money Only downside very over packaged”

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Posted 4 months ago

Hi David, Thank you for taking the time for leaving us a review. We are glad you are happy with the products. I will pass your comments about the packaging onto the relevant department for their review. - Jade

Posted 4 months ago

“Great thanks Bob”

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Posted 4 months ago

Hi Bob, Thank you for taking the time to leave us a review. - Jade

Posted 4 months ago

“The parts I ordered where exactly right a n the also came on time”

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Posted 5 months ago

Hi William, Thank you for taking the time to write us a great review. - Jade

Posted 5 months ago

“Have used van guard products for many year know and I had to get some spare parts the staff were very friendly and helpful on the phone . Will be using them in the future for more rails”

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Posted 6 months ago

Hi Mark, Thank you for taking the time to review your experience. We are so happy to hear of your good experience. - Jade

Posted 5 months ago

“Great service from ordering to delivery”

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Posted 6 months ago

Hi Stephen, Thank you for taking the time to leave us a review. We are so pleased that you are happy with our service and products. - Jade

Posted 5 months ago

“Really all I can is the roof rack I purchased I don’t believe it could be bettered in anyway other than the plastic caps that cover the caps over the Alloy bars could and will break if a ladder was to be dropped on them other than that we’ll happy”

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Posted 6 months ago

Hi Gordon, Thank you for taking the time to write us such a great review, we really appreciate the feedback. We are so glad you are happy with your roof bars! - Jade

Posted 6 months ago

“Amazing service . They were just a phone call away . As I never new what roof rack I needed for my van . And they sorted me out with the right ones . First class”

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Posted 6 months ago

Hi John, Thank you so much for taking the time to write us such a lovely review. The roof rack looks great! - Jade

Posted 6 months ago

“It was great to be able to talk to someone at the company directly, who listened, pulled together the components I wanted and I had them the very next day. Thank you.”

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Posted 7 months ago

Hi Andrew, Thank you for taking the time to write us such a fantastic review. - Jade

Posted 7 months ago

“ordered the three-bar roof system for my van. I was a little hesitant to do the job myself as the roof required drilling but the easy-to-follow instructions were spot on. Really good quality materials form a sturdy roof bar. Highly recommend this product to anybody.”

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Posted 7 months ago

Hi Ross, Thank you for taking the time to write us a such a great review. We are so pleased that you are happy with your roof bars. - Jade

Posted 7 months ago

“I required a seat cover for my 2016 Caddy. I emailed Van Guard to ensure the item they stock would fit and they confirmed it would. As a result I ordered one. Communication was good and the item arrived quickly. However, the seat cover does not fit and is a complete waste of time. £27 wasted.”

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Posted 7 months ago

We're sorry that the seat cover didn't fit your vehicle. We would be happy to arrange collection and provide a full refund. If you can please call our customer service team on 01392 368 351 we would be happy to resolve this for you.

Posted 7 months ago

“Great service all round. Had the roof bars and roller fitted here and it is ideal. I had a few questions about other products and Mark was very helpful said he would look into it and email the details - which he has done. A good bunch here with great service, highly recommend”