Van Demon Reviews

Name: Van Demon
Address: Apollo Park, University Way, Crewe, Crewe
Rating: 4.57

4.6 Rating 540 Reviews

91 %

of reviewers recommend Van Demon

Company Reviews

Metrics

Info

4.6

Based on 540 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01270 667423

Location:

Apollo Park, University Way, Crewe
Crewe
CW1 4NA

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Van Demon 5 star review on 26th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 4 years ago

Thank you June for your 5 star review and positive words regarding our company. We hope to hear from you again soon. Many thanks, Van Demon!

Posted 4 years ago

“Reasonably priced. Delivered within two days. And these black rails make our VW Transporter look the biz”

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Posted 4 years ago

Thank you Liam for your 5 star review and positive words regarding our company. We're very happy to hear you are pleased with your VW Transporter products and the service you received! We hope to hear from you again soon. Many thanks, Van Demon!

Posted 4 years ago

“Utter bunch of Scheisters as far as I am concerned. If you have problems with deliveries or products beware. You won't get a full refund, just what they think they can get away with! Don't buy their double window fitting kits either - they massively overcharge for the fittings kit which they advertise as "included" with the window kit. If your window is damaged and you report back to them, you will be expected to pay for the fixings kit you didn't use, and you may have to wait for 3 weeks to get a replacement window!! Avoid like the plague!”

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Posted 4 years ago

“service was excellent fast delivery price realay good”

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Posted 5 years ago

Thank you Eddie for your 5 star review and kind words regarding our company and products. We're very pleased to hear that you are happy with your order and the service you received! We hope to hear from you again soon. Many thanks, Van Demon!

Posted 5 years ago

“Fantastic service. Easy to use ordering system and very efficient delivery service. Thank you.”

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Posted 5 years ago

Thank you Margaret for your 5 star review and positive words regarding our company. We're very happy to hear you are pleased with your products and the service you received! We hope to hear from you again soon. Many thanks, Van Demon!

Posted 5 years ago

“Fantastic service, item received quicker than expected. Regular delivery updates too”

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Posted 5 years ago

Thank you for your 5 star review and kind words regarding our company. We're glad to hear you are happy with your products and that the service you received exceeded your expectations! We hope to hear from you again soon. Many thanks, Van Demon!

Posted 5 years ago

“Good product. Fast delivery. Would buy from again.”

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Posted 5 years ago

Thank you Shaun for your positive review about our company and the service you received. We're glad to hear you are happy with your products and we hope to hear from you again soon. Many thanks, Van Demon!

Posted 5 years ago

“Absolutely terrible. Rang Wednesday asking for delivery on Friday. Told can't do that ring back Thursday. I ordered anyway arranging someone to be in. I received a fixing kit without the roof bars or ladder roller. 3 phone calls Thursday. Never replied as promised. Also answer phone message Wednesday. No reply. Eventually I got someone they blame rhino??? Delivery will be today Friday. Again no show won't answer their phones. I think these are total scam artists. Will be getting refund Monday.”

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Posted 5 years ago

“utterly appalled at the lack if communication made a purchase online with 2 hours left on the company's timer for next day delivery it didn't turn up rang them today 2 days after ordering to find out they hadn't even got it in stock but only to find this out after I'd contacted them will not be ordering from them again”

Helpful Report

Posted 5 years ago

“Poor communication and delivery. Quick to take payment but not so fast to send goods.”

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Posted 5 years ago

Hi Mick, I am sorry that you have experienced trouble with your order, this is not what we expect and I can only apologise. We are glad that you have now received your order and we are sorry for any inconvenience that this caused you. Kind Regards, Van Demon.

Posted 5 years ago

“Very disappointed ordered Friday and given a Monday delivery date, then receive my order has left the building on Monday so clearly not getting delivered Monday. Tracking via tnt doesn't exist till 2 days later where it's only just been collected in Denmark. So God knows when I'll get my order. Just don't expect a quick turnaround from payment to delivery. I should of used vanstyle.”

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Posted 5 years ago

“Very fast delivery. Took a day off work to fit the windows. Bought the fitting kit as well. Unfortunately when I opened the box there was no black primer in the box. Rang them up. Lady was helpful and promised to send some out. Wasted day and loss of money Please check your kits before sending them out.”

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Posted 5 years ago

“I Purchased: T5 side windows left/right with Sliders - Perfect fit, Very good quality Charcoal Trim Lining 10m with adhesive - Great product, very easy to use. T5 SwB Black Side Steps - The quality of the brackets alone are second to non. Engineered to make a perfect fit. All in All, I am thrilled with the level of service received and the quality of the products sold and will definitely be back for more.”

Helpful Report

Posted 5 years ago

Thank you for your 5 star review and kind words regarding our company and products. We're glad to hear you are happy with your new T5 windows and Side Steps, we're sure they look great on your van! We hope to hear from you again soon. Many thanks, Van Demon!

Posted 5 years ago

“Bought 60mm caddy side bars, the standard of them are embarrassingly low, the welding is shocking, the capped ends are rough and not smoothly ground, they still have lots of welding spatter left around the tabs and sharp bits of wire stuck to the welds, they don’t fit tight to the van, after cutting the tabs down and drilling new holes they actually fit as you’d expect, I think you need a word with whoever makes these and really get the quality improved.”

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Posted 5 years ago

“This is the worst service ever. They sold me a faulted windows for my vauxall vivaro pretending you should have double checked before you install by yourself. Result is I got water in my van 3 month later. Ridiculous. I discourage everyone to buy from here.”

Helpful Report

Posted 5 years ago

“Bought a bonded sliding side window which leaks through the rubber seals. Have sent photos and a video of the leak. Phoned & emailed many times over the past month, very rarely would someone phone back and the response is always "we are reviewing it". Really? One month to review a leaking window? Non-existent customer service. Instead of chasing the company I shall now spend my time ensuring the words "van demon" and "leaking windows" become ranked in the top spots on Google & YouTube. Instead of emailing the company I shall email every van conversion web site, every motorhome magazine and after market outfit I can find while I wait for my van to dry out. DO NO BUY FROM THIS COMPANY.”

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Posted 5 years ago

“Unable to contact; your telephone line dial turn will turn off after 4 seconds and the call is terminated. No receipt sent for the purchase; luckily the purchase was made via Paypal. Still seating the Tucson boot mat. 9 days and still awaiting; not sure what you have done with the order and the my money.”

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Posted 5 years ago

“I have returned my window 2 weeks ago now and still haven't had my money back into my account I foned them last Tuesday they told me it takes from 24hrs to 48hrs for money to be put back in plus they are taking £30 off me for return postage”

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Posted 5 years ago

“Excellent product. Excellent service. Good communications and super fast delivery. Will definitely order again. Thank you”

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Posted 5 years ago

Thank you for your 5 star review and kind words about our company. We're glad to hear you are happy with your products and the service you receoved. We hope to hear from you again soon. Many thanks, Van Demon!

Posted 5 years ago

“Just wjat i was after. Excellent service ordered yesterday at 2pm and arrived today at 2pm. Would highly recommend this company. Great job!”

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Posted 5 years ago

Thank you Robert for your 5 star review and kind comments about our company and the service you received. We're glad to hear you are happy with your products and thank you for recommending us. We hope to hear from you again soon. Many thanks, Van Demon!

Posted 5 years ago

Van Demon is rated 4.6 based on 540 reviews