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IronmasterUK Reviews

4.9 Rating 121 Reviews

98 %

of reviewers recommend IronmasterUK

Company Reviews

4.9

Based on 121 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

About IronmasterUK:

Ironmaster home strength training equipment was originally made available in the UK by Valley Fitness Ltd in 2008. We became IronmasterUK in 2017 after 9 years supplying thousands of Ironmaster home gyms, providing epic customer service and helping our customers avoid the headaches of training in commercial gyms.

Visit Website

Phone:

020 77 88 77 10

Email:

info@ironmaster.co.uk

Location:

17A Ivel Road Shefford Bedfordshire SG17 5LB
Shefford
SG17 5LB

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IronmasterUK 5 star review on 20th April 2021

IronmasterUK 5 star review on 6th April 2020

IronmasterUK 5 star review on 13th April 2017

IronmasterUK 5 star review on 13th April 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was a little worried that they don’t have a showroom. I wanted to try out the gear before I forked out the cash. Valley Fitness explained on the phone that they closed their showroom when they moved to larger premises, they have 90 day returns and only one person since the opened has returned a product. Now I have the kit I know why they don’t get returns. Awesome! The guys here are very helpful and the Ironmaster equipment is top quality.”

Thank you for the review Charlie. We're glad you like the equipment and found us helpful. We try to be as helpful as we can. Thanks again.

“Fantastic service, James was happy to allow me to collect early in the morning so as to avoid missing a days work, which is rare to see... Great products, and a great company/guy to deal with.”

Thanks for taking the time to submit a review Daniel and you're welcome for the early visit. Hopefully it helped and you didn't get stuck in traffic!

“I was a little worried that they don’t have a showroom. I wanted to try out the gear before I forked out the cash. Valley Fitness explained on the phone that they closed their showroom when they moved to larger premises, they have 90 day returns and only one person since the opened has returned a product. Now I have the kit I know why they don’t get returns. Awesome! The guys here are very helpful and the Ironmaster equipment is top quality.”

Thank you for the review Charlie. We're glad you like the equipment and found us helpful. We try to be as helpful as we can. Thanks again.

“I’ve placed 3 orders with Valley Fitness over the last couple of years and each have gone well. I received 2 of the 3 orders within 2 days and was given an hour time slot for delivery on the morning of the delivery day. The customer service team were particularly helpful with my last order as I didn’t know what bench attachment to go for next.”

Hi Tom, thank you for the review. We look forward to hearing from you soon before you purchase more attachments.

“I’ve placed 3 orders with Valley Fitness over the last couple of years and each have gone well. I received 2 of the 3 orders within 2 days and was given an hour time slot for delivery on the morning of the delivery day. The customer service team were particularly helpful with my last order as I didn’t know what bench attachment to go for next.”

Hi Tom, thank you for the review. We look forward to hearing from you soon before you purchase more attachments.

“Delivery was next day and trackable to the hour, the packaging was bomb proof and the equipment is excellent. Spot on!”

Thanks for the review Ben and appreciating the packaging - Ironmaster are proud of the strength of the packaging. We also try to make the delivery process as simple as possible.

“Had a Small delay on getting my item in stock, but the E-mails I received were honest and apologetic.”

Thank you for leaving a review Nicola and apologies again for the slight delay. We hate it when there are issues out of our control and we hope the delay wasn't too much of an inconvenience.

“Product quality (adjustable dumbbell set) is second to none. I know they are a little expensive but boy was I happy when I got them. Simply awesome and such a space saver. Valley fitness were a pleasure to deal with, although it would have been nice to have been informed that my item was out of stock and delayed without me having to chase it up, but was politely offered a full refund if I preferred not to wait. That's pretty good service. Once in stock they were delivered promptly and they rock! To be honest it was the LIFETIME warranty that swayed me. Love the dumbbells, love the warranty, very happy with Valley Fitness service. No hesitation in buying from Valley again.”

Thank you for the review Simon and apologies again for the slight delay. Sales after BodyPower caught us a little by surprise and left us out of stock for a couple of days around the end of the month. Great to hear you're getting on well with the equipment and please let us know if we can help in the future.

“V quick delivery times, excellent products”

Thank you for leaving a review Lee and we're glad to hear you are happy.

“Really good system and the bench is second to none, recommended! In fact I need more plates so will be ordering soon. It's a lifetime purchase, so worth the extra cost over other cut price gear.”

It's great to hear that you are happy with your investment Andrew and we look forward to receiving your next order. Thank you for the review and please contact us if you need advice on your next purchase.

“I initially had reservations about spending this amount of money on a weight bench when there were cheaper alternatives, but after using if for a few months I can now say it was worth every penny! Sounds cliche' but i really think it was worth the extra cash for the professional level of quality when it came to the materials used and how the bench was put together. Once it's locked out it is incredibly sturdy, therefore I have no worry's pressing heavy weights. The dip bars and decline attachments work well and have definitely added another dimension to my workouts. To anyone considering this purchase I would say believe the hype! You wont be disappointed.”

It's great to hear that you are enjoying your equipment, so thank you very much for leaving a review James. Ironmaster have tried to use the highest quality materials that should last a lifetime.

“Excellent updates on my order when phoning up. Was always called back promptly when James was unavailable to take my call. I am saving up for a bench! Thanks.”

Thank you for the testimonial Ben, it really helps. We're happy that you appreciated the updates and we're looking forward to receiving your next order. Please let us know if we can help in any way.

“Cannot fault Valley Fitness my items were despatched the same day and I received them the next day. Brilliant with the package tracking which meant I didn't have to wait around at home. Thanks”

It's great to hear that our delivery process is helpful and makes things easy. Thank you for your review Darren.

“Excellent, speedy service. Would use again.”

Thank you for your comments Nathan, it's great to hear that you will shop with us again. If we can help with anything then please get in touch.

“Purchased the Superbench bundle following previously buying the quick lock dumbbells. I am equally as satisfied with the bench as I was the dumbbells, the quality is very good and I can see it lasting a lifetime without issue. The item came in two seperate packages, one arrived but not the other, contacted Valley and they were quick to reply, in the meantime the other arrived but hats off to Valley and their customer service. If you want a heavy duty bench that will stand the test of time then don't quibble and buy the Superbench.”

Thanks for the review and your comments. Apologies again for the packages arriving separately and we hope it wasn't too much of an inconvenience. If you're after expanding your home gym and need some assistance, then please let us know. Thanks again.

“These quick lock dumbbells with add on kit and stand are excellent, very durable and definitely the best adjustable dumbbells I have ever seen. Delivery was also very fast, thank you Valley Fitness.”

We're pleased to hear you're getting on well with the adjustable dumbbells and that they we delivered quickly. Thank you for your comments James and please let us know if we can help in the future.

“Great equipment fast hassle free delivery”

Thank you for leaving a review and for your positive comments Alex. They really help us and our customers.

“Quality products delivery quickly. Top Service.”

Thanks for your comments Aled. We're glad you were happy.

“I found Valley fitness very helpful and the main founder d James very informative and friendly Iron master come highly rated and warranty is worth the price tag I did try for a discount but failed if you don't ask you don't get and unfortunately I didn't get lol But I would highly recommend Valley if your looking for iron master products”

Hi David, thank you for the review - it really helps us and our customers. We try to offer the best value on our equipment all the time and hopefully the warranties show they gear will last a lifetime. Thanks again and let us know if we can help in the future.

“This is my second order from valley fitness. Both times service was impeccable, delivery is really quick, with a great courier who gives you a 1hr delivery slot. The ironmaster stuff they sell is ace too. I love my iron master Dumbbells, super bench, and the iron master barbell is also great.”

It's great to hear you're happy with the equipment, service and delivery process. Thank you for your review and if you need any assistance with your third order then please let us know. We're here to help.

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IronmasterUK is rated 4.9 based on 121 reviews