USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,486 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,486 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and great prices”

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Posted 2 years ago

“I wanted an exchange for some trainers, they had the size online I wanted. However my money was returned as they said they did not have the size. went back to see if the shoes had been sold out, they were not! so I had to re order and pay again for delivery!! I don't understand that, and was very frustrated by this! your delivery charges should be free if we spend a certain amount! why did I have to pay double! when you had the correct size! and no free returns!!”

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Posted 2 years ago

“Efficient service”

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Posted 2 years ago

“Trainers I received had a white mark around the shoe above the sole. Returned and waiting on response. However disappointed to find out I was expected to pay postage for faulty good to be returned. All other companies I have used have sent prepaid stickers.”

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Posted 2 years ago

“Very good quality goods, fast delivery A+”

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Posted 2 years ago

“Excellent service and quick service. Thank you very much!!”

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Posted 2 years ago

“Always plenty of selection and decent prices if you look”

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Posted 2 years ago

“Very poor Service”

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Posted 2 years ago

“Charge £5 delivery and £4 return if not wanted TOO SMALL.. Tried to return to Sports Direct (same company) would only give credit note WHY? NO REASON TO NOT GIVE REFUND Sticking to fair companies in future. Cheap and nasty.”

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Posted 2 years ago

“Items took a long time to be delivered. 1 item never came and was cancelled. I was also charged twice! Took over a week to get sorted.”

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Posted 2 years ago

“Great. I just love shopping here. It would be good to have daily, weekly or monthly additional offers or offers for a couple of hours a little more often. It would probably be interesting for me and other customers.”

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Posted 2 years ago

“Thanks a lot !”

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Posted 2 years ago

“Great service and product. Only problem is no free returns”

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Posted 2 years ago

“Very reliable and excellent service. You always get what you have ordered as it shows on the site. Great quality. Am very satisfied with my orders.”

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Posted 2 years ago

“Shoes came quick delivery”

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Posted 2 years ago

“Quick delivery, great customer service and lovely clothing what more can u ask for !...I returned an item for exchange and was informed when they had received it and same day got daily to to say new one one it's way !”