USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,486 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,486 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cant really complain easy to change your sizes if they dont fit and easy yo find what you need online”

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Posted 2 years ago

“I purchased my trainers yesterday, paid £9 99 premium next day delivery, still awaiting delivery and received no updates, very poor service”

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Posted 2 years ago

“We ordered wrong size sent it back and had replacement 2 days later”

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Posted 2 years ago

“Very dissapointed still never received my parcel and had no refund for the next day delivery which was placed over a week ago”

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Posted 2 years ago

“Purchased a dozen items of clothing, all fit and look great and excellent value, with great next day delivery”

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Posted 2 years ago

“Excellent clothes at excellent prices! And a special mention for Customer services ,who dealt with a slight blip regards my last order in a no nonsense professional manner!! Can not recommend USC highly enough!”

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Posted 2 years ago

“Quick delivery although postage cost was expensive just for a T-shirt Website easy to use”

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Posted 2 years ago

“LOVELY CLOTHES 🥰”

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Posted 2 years ago

“Happy with the products and delivery time. I only wish items purchased online could be returned or exchanged in store, as it would be easier and cheaper.”

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Posted 2 years ago

“Paid for next day delivery never come not happy”

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Posted 2 years ago

“Top item , quick service , cheaper online than in branch ! Thanks”

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Posted 2 years ago

“It is cheap”

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Posted 2 years ago

“Ordered a 34w trouser had a 30w trouser delivered and I have to paybto return , will never shop at USC again and spread this to everyone I no via Facebook and Instagram!@”

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Posted 2 years ago

“Constant emails about fake sales, the fact that you think I’m so stupid and will jump to buy something for the same price as weeks ago just because your sending crappy fake sales emails make me feel extremely under valued as a customer and I won’t be using any of Mike Ashley’s brands again coz he thinks I’m trucking stupid. Treat your customers with honesty and integrity and you might manage to hold to them for more than one fake sale.”

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Posted 2 years ago

“terrible customer service”

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Posted 2 years ago

“I still have not received my items . You emails me saying of been delivered but still not got it ! Please can you try and resolve this or I will have to request a refund”