Geobear Reviews

4.73 Rating 131 Reviews
96% of reviewers recommend Geobear

About Geobear: Geobear, formerly Uretek is a ground engineering company solving subsidence and settlement issues for property and asset owners/managers in the UK.

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Phone:
07753448429

Email:
aleister.willis@geobear.com

Location:
Mere One, Mere Grange
Elton Head Road

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"Very professional and knowledgeable, I thank James and his crew for the job they did on lifting the floors as much as they could, highly recommend"
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"From the first phone call, through the initial survey and the work carried out, all staff have been friendly, helpful and professional. When the work was being carried out, we were advised of what would happen at every stage and when the work was finished, everything was very tidy. Thank you"
"Excellent service, minimum fuss and disruption - neat clean and tidy work"
"Guys arrived on time, polite, helpful and informative. Left no mess. Wall stabilised, as done about 2 months ago, crack rendered with no new sign of movement."
"It is fair to say we approached the impending work with some nervousness, although this was not warranted as James McAuley your Area Manager had given us lots of reassurance and explained the procedures to us in some detail.  However, we have a slightly unusual house with it's arrangement with next door therefore were concerned that all should go smoothly and well. James Mcauley Jame’s visits not only convinced us and our neighbour that Geobear was the correct course of action and you were the solution to our problems but he was also very personable and we felt we could trust his advice. Nothing was too much trouble for him, which was unimportant to us and our neighbour. James’s demonstrated excellent knowledge, particularly when he met our surveyor. We felt he had genuine empathy with our situation and built up a great rapport with us as your customers and was very professional. We had confidence in James. The job was allocated to Dom and Phil  Dom was soon putting us at our ease and very personable, friendly and business like. Polite and again happy to reassure us and explain exactly what was going to happen and the sequence of events. He was brilliant. He was quickly aware of our concerns and nothing was a problem. Dom is obviously very experienced and has a great practical knowledge which further instilled our trust in him and by extension Geobear. Phil also was a nice easy going man who got on with his work in a professional diligent quiet way which we really liked. He was careful where it was needed and did all he could to minimise the inevitable disruption to our home. Both these men were punctual, courteous, and could be left to just get on with their work which we were grateful about. They worked so well together as a team. They both showed the utmost respect towards us, our old property, and the garden and are both a great asset to your company and we hope you will pass on our thanks to them for doing such an excellent job for us. The house and garden was left very clean and tidy when they had finished the job. We both felt we could not have wished for two nicer men to have done this job for us. Jamie the Drains Man Jamie was clearly an experienced “drains man” and was thorough and professional. We appreciated his care and supporting role in the procedure. Conclusion I do not give praise faintly as I have 25 years experience in training staff in customer service and sales technique. It is in this context that we we would like to thank your men, for an excellent job, and for exceeding our exceptions with their customer service and customer care. They have left us feeling more confident about the future of the house and that hopefully we will see we have made the right decisions to use Geobear to stabilise our home for us and future generations. We would certainly have no hesitation recommending Geobear to others based on this experience with these people. S&G Devon"
"Excellent service from the Geobear team from start to finish. I had just had my front garden hard landscaped when two cracks under windows in the front wall were discovered. Looking for a remedy that wouldn’t disturb the new frontage I came across Geobear. The work was completed last December (2018) The cracks have been repaired & no one is the wiser. Ten year guarantee gives peace of mind."
"From first contact we were kept informed of the process and all of the guys who visited were very helpful. Actual injection of the foam was swift and fairly painless ( we have to make a few repairs around the repair which we were aware of ) Would I recommend them, yes I would and I would be happy to use them again if needed."
"We cannot praise the whole Geobear team highly enough. From our first meeting with Karl to the wonderful ladies in the office and the site team undertaking the work we were left reassured that the problem with our floor, which had caused us immense stress, would be solved. A very professional organisation with extremely polite and courteous people. The site team arrived on time and within a few hours they lifted our floor back to its original position. There was no mess and now we can get our lives back on track. Thank you Geobear."
"The company dealt with the problem on our house very quickly and efficiently. They arrived when they said they would and left no mess behind when they finished."
"Excellent job carried out on all the projects I have used them on."
"We are very happy with the professional way Geobear carries out their work and particularly the site pre and post treatment site assessment."
"The Geobear team - Dom, Ray & Phil - arrived exactly on time and started work straight away. They were friendly, supportive and very professional. As a result of their work, some of the cracks have closed up a lot - indeed one or two have almost disappeared. We are delighted. The whole operation was all so clean and efficient - we cannot praise the on-site team enough as well as all the other staff with whom we had contact. Everyone was so pleasant to deal with. The work went very well - just three hours to do what a traditional underpin would have taken weeks to complete! Brilliant!"
"Having been in the building trade myself for 35 years, it’s good to see a contractor that’s prompt, professional, and has knowledgable polite employees. The work was done on time with no mess , the lads explained each step of the works throughout the day. I would recommend Uretek to anybody who’s found themselves having the same problems we have. I can now finish my renovations on the house. Kind Regards phil"
"Brilliant engineers were quick and efficient"
"We were very nervous about doing this but Patrick was extremely helpful and supportive and the guys who did the work did an excellent job"
"Excellent service and the 2 engineers were very easy to deal with. Raised the extension back up and now we can get back on with our life."
"Good job done and very satisified"
"Excellent and friendly service providing the ideal solution to our problem. Amazed at how little disturbance and mess created."
Geobear is rated 4.73 based on 131 reviews