Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.69

4.7 Rating 946 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 946 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

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Anonymous

Anonymous // 01/01/2019

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“Fantastic coat. Perfect for cold football matches.”

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Posted 5 months ago

“I bought a dry robe and received it the next day! Super impressed with the speedy service. On top of that I needed to change the size and this was simple to do and the replacement one came the following day too! So overall a great experience and love the dry robe :)”

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Posted 5 months ago

“Good product and quick delivery, many thanks!”

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Posted 5 months ago

“Ordered a Superdry Backpack from Urban Surfer and it was delivered the next day. Excellent service and will definitely be using them again”

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Posted 6 months ago

“Good service and order arrived on time.”

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Posted 6 months ago

“Excellent all around”

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Posted 6 months ago

“The item arrived quickly and was as expected.”

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Posted 6 months ago

“Love my cap really good quality”

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Posted 6 months ago

“SAXX Men’s Briefs I ordered a pair of SAXX briefs from Urban Surfer, Karl Smith from Urban Surfer contacted me to say the ones I ordered were out of stock but he offered 2 alternatives. On looking I actually preferred both the alternatives and updated my order to include both! They arrived very quickly and were well packaged. I wouldn’t hesitate in recommending Urban Surfer and look forward to my next order with them.”

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Posted 6 months ago

“Good service”

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Posted 6 months ago

“Very happy with my order. Quick and efficient delivery”

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Posted 6 months ago

“Excellent service, good quality products”

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Posted 6 months ago

“Excellent. Quick delivery.”

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Posted 6 months ago

“8 days on from the estimated delivery date and no product to be seen yet”

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Posted 6 months ago

“Prompt delivery, products all good!”

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Posted 6 months ago

“Didn’t receive the majority of my order! Not happy avoid buying from them if you want your order.”

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Posted 6 months ago

Hi Danny. I'm sorry your order is incomplete. I can see that you've contacted customer services recently but haven't given us chance to reply and and rectify the issue before leaving feedback.

Posted 6 months ago

“Great price (saved £40 RRP on a £70 pair of sunglasses) and delivery time Would absolutely recommend!”

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Posted 6 months ago

“Bloc glasses at a fair price, hard to get else where. Delivered in 3 days. Thank you.”

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Posted 7 months ago

“Great products, great prices, quick delivery”

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Posted 7 months ago

“Good value, good product but takes ages (and I mean ages) to arrive.”

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Posted 7 months ago

Urban Surfer is rated 4.7 based on 946 reviews