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Urban Surfer Reviews

4.7 Rating 946 Reviews

93 %

of reviewers recommend Urban Surfer

Company Reviews

Product Reviews

4.7

Based on 946 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Urban Surfer 5 star review on 1st March 2022

Urban Surfer 5 star review on 1st March 2022

Urban Surfer 5 star review on 1st March 2022

Urban Surfer 5 star review on 26th January 2022

Urban Surfer 5 star review on 25th June 2021

1

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the whole process. Ordering was easy & my parcel was delivered very quickly with no issues. I had never heard of Urban Surfer before (yes, I'm an old fart), so I did take the precaution of using my credit card to place the order & read the online reviews first. It all sounded good & I am pleased to confirm everything was fine. I wouldn't hesitate to use Urban Surfer again. Price was reasonable too, compared with a couple of other places that sold the same item.”

Posted 3 months ago

“Pleased with my purchase and quick delivery.”

Posted 4 months ago

“Quick delivery and packaged nicely.”

Posted 4 months ago

“Very fast delivery at busy time of year, great quality. Thank you!”

Posted 4 months ago

“No problems whatever. My purchase arrived sooner than expected. Well done”

Posted 4 months ago

“Bought as gift. Well packaged.”

Posted 4 months ago

“Great range of stuff and good communication when supplier had issues sending stock to them.”

Posted 4 months ago

“Took ages for my delivery to arrive. The product was shocking and I can't return it or get a refund.”

Posted 4 months ago

“I was able to get the hat I wanted and arrive within days, good communication via email item is been shipped and arrival date. I would shop again!”

Posted 4 months ago

“As always, satisfied with everything”

Posted 4 months ago

“Total mess. Bought a scooter for christmas. Unwrapped the bag and the box was bashed up. Scooter has rips in the sticker and scrapes all over the metal. Theres no way i can give this to my daughter for christmas. Photos attached. Thought buying early would help budget but now im going to have to buy the same saltrock scooter from somewhere else. Really dont reccommend buying from here.”

Posted 5 months ago

Hi George. I'm sorry to hear this. I've checked all of our emails and live chats and can't find any messages from you. It would have been great if you gave us a chance to rectify the issue. I've asked customer support to get in touch.

Posted 5 months ago

“Really great price and super fast delivery, couldn't ask for more.”

Posted 5 months ago

“Very good came on time.”

Posted 5 months ago

“Excellent service and product”

Posted 5 months ago

“Great range of products, I got the best price available, and it arrived when it said. Very pleased with the experience. Thank you.”

Posted 5 months ago

“Great service, fantastic products.”

Posted 5 months ago

“Lovely gloves, quick delivery.”

Posted 5 months ago

“Excellent shorts, less than half price and delivered in less than 24 hrs!”

Posted 5 months ago

“Great hoodie lovely quality and value for money”

Posted 5 months ago

“Arrived quickly and very satisfied with product. Thanks”

Posted 5 months ago

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Urban Surfer is rated 4.7 based on 946 reviews