Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.69

4.7 Rating 949 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 949 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy”

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Posted 1 year ago

“Cool hat,Good quality build ,It’s smallest size was to big for me ,So I sent it back I have a shaved head ,probably fits fine with a head with hair .Looks good with floppy dog ears .”

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Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

“good , long delivery period”

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Posted 2 years ago

Hello, Thank you very much for your kind feedback! I am happy to hear your order is good. I apologise that the delivery period took longer than expected. Kindest Regards Dannii Roberts Urban Surfer

Posted 2 years ago

“Very happy product is nice and fits fine no problems”

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Posted 2 years ago

“Ordered a superdry bag from here as Superdry didn't deliver. It was £10 more but the delivery was in 2 days which exceeded expectations. Normally I would just get in store but they didn't have it in stock. Would use again but only if I can't find what I want in store due to the price.”

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Posted 2 years ago

“I ordered two beanies. Super dry and Levi’s. Both delivered as promised. No issues with quality.”

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Posted 2 years ago

“Had what I wanted at a good price and postage cost and it was delivered quickly, just about spot on.”

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Posted 2 years ago

“Ordered my New Era cap on the 21st of May and still didn’t receive it. I am not sure if I should receive email that order has been dispatched, a bit worrying that I didn’t receive any update on my order. Just received email to write review. Sounds like maybe it was lost in transit. So I really reviewing my “not receiving item” experience and not actually the item ordered. I hope eventually I will receive it or at least some update. Regards. K”

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Posted 2 years ago

“Prompt delivery and as described”

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Posted 3 years ago

Hello, thank you for your kind feedback. I am happy you like your purchase and it is as expected. Kindest Regards, Dannii Roberts

Posted 3 years ago

“Great quality and range of products and great prices postage is quick too”

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Posted 3 years ago

“Was the first order in site but i am happy for choise i made.just in time”

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Posted 3 years ago

“No issues. Quick delivery. Good quality item and good customer service notifications. Thank you 😊”

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Posted 3 years ago

“Great service, happy with my purchase easy to order and quick delivery”

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Posted 4 years ago

“Excellent service, competitive prices and speedy delivery”

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Posted 4 years ago

“Great price and very quick delivery. Product looks good but Xmas present so not sure on size/fit yet.”

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Posted 4 years ago

“Ordered products as described and meet my expectations. I recommend shopping in this store.”

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Posted 4 years ago

“Your next order discount received with my goods did not work despite trying to enter it many times. I referred the matter to you but with no solution or remedy suggested. The discount code was 15SALE”

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Posted 4 years ago

“My husband loves his comfy dude shoes so i decided to get him another pair in a different colour to the ones he already owned. These dudes were described as black in colour but when they arrived are identical to his others which are grey , luckily he did not mind so we kept them”

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Posted 4 years ago

“Hi urban surfer these are the 2nd pair of Harley socks I have bought for my son they are fab and difficult to come by so very happy to find them. I was kindly given on both occasions a discount code which unfortunately didn’t work but I bought them anyway but was disappointed couldn’t use code .”

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Posted 4 years ago

Urban Surfer is rated 4.7 based on 949 reviews