Urban Apparel Reviews

4.67 Rating 420 Reviews
94% of reviewers recommend Urban Apparel
Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service, Courier
delivery methods
Next Day
average delivery time
97%
on-time delivery
98%
accurate and undamaged orders
Customer Service
Email
communication channels
Under an hour
queries resolved in
"True to size and delivery. Good at keeping updates on purchase and delivery"
Posted 4 days ago
"Really quick service. Got the item quicker than expected."
Posted 4 days ago
"Very efficient service which was complemented by using the messenger app! Very happy daughter with a new jacket!! Defo use urban apparel again!"
Posted 4 days ago
"Great fit and exactly as the picture!"
Posted 5 days ago
"Excellent service"
Posted 1 week ago
"Great website and fast shipping. I am always hesitant to order internationally online but they were fast and secure. My package shipped next day. Thank you!"
Posted 1 week ago
"Fast delivery"
Posted 1 week ago
"Prompt and efficient"
Posted 2 weeks ago
"I have bought various items from Urban Apparel and have never had an issue once. Will continue to use them with confidence."
Posted 2 weeks ago
"Absolutely brilliant service. Received my delivery in less then 24 hours of ordering it and arrived as described in amazing quality"
Posted 2 weeks ago
"The service was brilliant I would definitely shop here again"
Posted 2 weeks ago
"Quick delivery, and great options of methods of payment."
Posted 2 weeks ago
"Very good service and product received was as shown on website with prompt delivery."
Posted 3 weeks ago
"Very good and very quick service"
Posted 4 weeks ago
"Good style clothes, fit really well!"
Posted 1 month ago
"Brilliant service. Order came quicker than expected. Wanted to return the item and there was no hassle, so easy to deal with and helped with the return."
Posted 1 month ago
"Good t-shirt happy with the quality and price"
Posted 1 month ago
"Great service! Quick delivery"
Posted 1 month ago
"Quality items at good prices with a decent delivery time, I’m using regularly now."
Posted 1 month ago
"Very efficient and quick delivery. Excellent customer service, was notified at all stages of my delivery."
Posted 1 month ago
Urban Apparel is rated 4.67 based on 420 reviews

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Alice, Customer Support