Urban Apparel Reviews

Name: Urban Apparel
Rating: 4.71

4.7 Rating 976 Reviews

94 %

of reviewers recommend Urban Apparel

4.7

Based on 976 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

07971916807

Write Your review

Tell us how Urban Apparel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Urban Apparel 5 star review on 4th November 2019

Tyler Wilkinson

Urban Apparel 5 star review on 14th October 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and easy to deal with would recommend for any purchase”

Helpful Report

Posted 3 years ago

“Excellent quality, will offer again.”

Helpful Report

Posted 3 years ago

“Fast delivery and great product”

Helpful Report

Posted 3 years ago

“Good but item didn't come as described”

Helpful Report

Posted 3 years ago

“Great quality, delivered on time.”

Helpful Report

Posted 3 years ago

“Poor service. Sent me wrong colour hat that I paid for. Most companies that make an error either send you the colour that was paid for with our asking to return the wrong item sent or at very least offer a discount on the next time you may possibly buy. Very disappointed”

Helpful Report

Posted 3 years ago

Hi Dwayne, Thank you for your review, you were indeed sent the wrong colour cap which we apologised for it was a genuine mistake, and we also said we would get this exchanged asap using our our returns label free of charge. However you were not satisfied with that and wanted us to send another cap free of charge, as we previously stated we do not simply give items away for free, we apologised for the error and said we'd rectify it asap and this is the same resolution you would expect from all online retailers, you did state though that you had numerous free items from other stores so maybe this is something you often demand from retailers but this isn't something we offer Thanks

Posted 3 years ago