Urban Apparel Reviews

4.71 Rating 939 Reviews
94 %
of reviewers recommend Urban Apparel
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Read Urban Apparel Reviews
Top Product would order again
Posted 5 months ago
Amazing Service
Posted 5 months ago
Speedy delivery and prompt email updates. Great price too!
Posted 5 months ago
Fast and easy to deal with would recommend for any purchase
Posted 5 months ago
Excellent quality, will offer again.
Posted 5 months ago
Fast delivery and great product
Posted 5 months ago
Good but item didn't come as described
Posted 5 months ago
Great quality, delivered on time.
Posted 5 months ago
Poor service.
Sent me wrong colour hat that I paid for. Most companies that make an error either send you the colour that was paid for with our asking to return the wrong item sent or at very least offer a discount on the next time you may possibly buy.
Very disappointed
Posted 6 months ago
Hi Dwayne,

Thank you for your review, you were indeed sent the wrong colour cap which we apologised for it was a genuine mistake, and we also said we would get this exchanged asap using our our returns label free of charge.

However you were not satisfied with that and wanted us to send another cap free of charge, as we previously stated we do not simply give items away for free, we apologised for the error and said we'd rectify it asap and this is the same resolution you would expect from all online retailers, you did state though that you had numerous free items from other stores so maybe this is something you often demand from retailers but this isn't something we offer

Thanks
Posted 6 months ago
Brilliant and fast service! Great quality products also! Definitely order from here again
Posted 6 months ago
Excellent service and quick deliver during unprecedented times.
Posted 6 months ago
Quick and efficient service and delivery
Posted 6 months ago
Ordered shorts, awesome! great fit, arrived earlier than expected too 👌🏼
Posted 6 months ago
Great customer service and everything dispatched quick
Posted 6 months ago
In light of the current circumstances my hat was delivered on time. Great price and swift delivery.
Posted 6 months ago
Good quality great prices and delivery came fast
Posted 6 months ago
Great service and quick delivery!
Posted 6 months ago
Very easy to order and delivery was quick
Posted 6 months ago
Excellent customer service
Posted 6 months ago
Excellent website
Posted 6 months ago
Urban Apparel is rated 4.71 based on 939 reviews