Urban Apothecary London Reviews

Name: Urban Apothecary London
Address: Grosvenor House Uppingham Road, Leicestershire
Rating: 4.41

4.4 Rating 174 Reviews

84 %

of reviewers recommend Urban Apothecary London

4.4

Based on 174 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Urban Apothecary London 5 star review on 30th November 2023

Anonymous

Anonymous // 01/01/2019

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“Love their products and branding, great for making an impression!”

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Posted 1 day ago

“Beautifully scented gifts for all occasions to make the aroma in the house amazing. All items arrived well packaged and in perfect time. Will definitely buy again.”

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Posted 3 days ago

“The scent is lovely and lasts a long time, the first one was a present, but I’ve now swapped from my normal brand”

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Posted 1 week ago

“Lovely products and very helpful customer service, thank you.”

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Posted 1 week ago

“The Urban Apothecary room diffusers are unique and will fill your room with a most sensuous perfume. They are a little costly, but in my view worth every penny.”

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Posted 3 weeks ago

“I am not one to write reviews but thought I just in this context. I ordered 3 candles a few weeks back. I was very impressed with the way it was delivered and it looked very professional. I have only burnt the ‘smoked leather’ candle so far so, again, can only speak about this. The scent isn’t strong whatsoever. I am not sure if this is meant to be the case but I would expect to smell the candle when walking into a room after being lit for a while. Hope this review has been helpful. Cheers.”

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Posted 1 month ago

Thank you for taking the time to review our product. Should you wish to discuss your review further with our team. Please contact customerservice@urbanapothecarylondon.com where we'd be happy to assist you.

Posted 1 month ago

“The best home fragrances in my opinion. Great choice of perfumed candles, diffusers, room sprays etc. It’s my ‘go to’ for our home and for gifts for family and friends.”

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Posted 1 month ago

“This is a gorgeous scent. My experience with all the products has been good and I would highly recommend trying.”

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Posted 1 month ago

“Quick delivery, really happy with purchase, (Coconut Grove perfume), will use again and would happily recommend .”

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Posted 1 month ago

“Rose Voile fragrance is amazing. The scent in a diffuser is stunning, my house is fresh and beautiful. I highly recommend! The fragrance doesn't disappear unlike other cheaper brands. Worth every penny.”

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Posted 1 month ago

“Candle arrived quickly and looks pretty but no scent. Very poor. Will not buy from this company again.”

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Posted 1 month ago

“Expensive rather expensive smells ok prefer acqua di parma”

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Posted 2 months ago

“Was unable to find product in a shop anywhere in London - despite webpage giving store that stocked the candle wick cutter and snuffer, but delivery from Urban Apothecary was efficient and fast”

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Posted 3 months ago

“I got inspired by David Rose to look for a leather scented body lotion, and to my delight, I stumbled on the real like Rose Apothecary. The perfume and the body lotion smell great on the body. It starts off smelling like a strong deep antibiotic when it's still in the bottle, so I had my doubts, but as soon as I applied it on my arms and neck, it was perfect, and exactly what I was looking for. Needless to say, I'll be getting the sample kit to try all the other fragrances.”

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Posted 3 months ago

“First time buyer and I was pleasantly surprised by both fragrances for the room (tuberose petals and oudh geranium). I happily recommend Urban Apothecary.”

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Posted 3 months ago

“Heard from a friend about this company, so ordered two reed diffusers. Quick and easy delivery, and the smell really good so far, very happy.”

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Posted 3 months ago

“Excellent!!”

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Posted 3 months ago

“Rally nice products. Looking forward to using them.”

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Posted 3 months ago

“Careful when ordering to EU countries. Not only do they charge 30€(!) of shipping, but you will also be charged for custom fees, in my case another 35€ (!). The website has some basic information about it, but as a customer I would've expected some more straight forward communication. Customer service was not helpful as well.”

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Posted 3 months ago

Dear Riccardo, Thank you for choosing to purchase from Urban Apothecary London. We hope you are happy with your fragrances. When our customers place an order from outside the UK, we always advise on the additional costs that will follow after our shipping price. We have information on our Delivery page and at checkout that states you may be subject to import duties and/or additional taxes or expenses incurred due to complying with foreign regulatory requirements or laws. Kind regards, Sophie

Posted 3 months ago

“Excellent selection of candle fragrances, I was apply for choice. I ended up buying the lemon curd kilner and it was absolutely gorgeous. I bought it as a gift for my friend and he loved it too, he said it smells divine! Delivery was quick and the item was gift wrapped too.”

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Posted 4 months ago

Urban Apothecary London is rated 4.4 based on 174 reviews