Universal Textiles Reviews

3.83 Rating 6 Reviews
Happiness Grade

Refund - Average

Industry Average
Rubbish, sent, eventually, a damaged product then when asked for a replacement (the returns service didn't work so I spoke to them directly) they gave a PARTIAL refund (no refund on postage despite it being a faulty product so their responsibility) so I had to ring them again to find out they had no idea about the note (on the invoice enclosed) asking for a replacement as previously discussed.
posted 1 year ago - helen blankley