Universal Lighting Reviews

5.0 Rating 507 Reviews
100 %
of reviewers recommend Universal Lighting
5.0
Based on 507 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email
Read Universal Lighting Reviews

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

Visit Website

Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Nice light as expected, true to photo. Customer support in the shop 1st class! I was informed about delivery delay possible caused by royal mail and was given choice to proceed- really impressed 5 stars just for this from me!
Helpful Report
Posted 1 year ago
As above. The quality of both items is very good and the customer service offered by Universal Lighting is excellent, quite rare these days.
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Posted 1 year ago
Excellent service. Order placed online, less than an hour later a phone message confirmed shipment and delivery arrived the next afternoon. Good price for the light units as well. Appreciate the good service Thanks
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Posted 1 year ago
Excellent service. Great value and service. They called to say the delivery for the item I selected was extended and offered an equal one with quick delivery. Recommended.
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Posted 1 year ago
2nd purchase from this firm. Fabulous service including a phone confirmation and handwritten note of thanks. Quick delivery and great price.
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Posted 1 year ago
everything about this company is superb i give them 6 stars out of 5 for helpfulness, politeness knowledge and job well done i recommend this company to everybody who reads this
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Posted 1 year ago
Love this floor light! Better than the picture! Really heavy solid base, great quality light, nice copper colour. Professional packing, service and delivery from Universal Lighting. Highly recommend this company.
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Posted 1 year ago
Nice lamp shades very pleased with them and the help I received to o get the right colour was great. the shade was placed on white paper to show colour clearly which able me to pick the right colour Would recommend shades nd the company great place to shop.
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Posted 1 year ago
Excellent phone manner and service. Parts arrived next day. I would highly recommend this company. I will certainly use again.
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Posted 1 year ago
Beautiful product and always exquisite service! Thank you once again George and the Universal Lighting team!
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Posted 1 year ago
Quality lights very good selection and friendly helpful staff have bought all my lights off here and never had any problems would highly recommend.
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Posted 1 year ago
Very happy with the service from Universal Lighting, got a call the day after I placed my order to advise they would be delivered within a few days, and I am delighted with my purchase, will definately shop here again and recommend to friends and family.
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Posted 1 year ago
Excellent company. A real personal touch, with great communication. Thanks
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Posted 1 year ago
Excellent Service highly recommend Company, brilliant communication from beginning to end. The light looks lovely in the garden.
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Posted 1 year ago
Really pleased with the lampshade. It's just what we need and at a very reasonable price. Delivery was very quick. Great customer service too. I accidentally forgot to state the colour and received an email the day after I put the order in and a really polite follow-up email to my reply. Will definitely use this company again.
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Posted 1 year ago
I was very pleased with my wall lights. They were exactly as described on your web site. I was very impressed with the service you provided from the phone call to say my order was being processed to the texts which kept me updated until the very quick delivery of my goods. Keep up the good customer relations.
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Posted 1 year ago
Great service. I was contacted by Eddie to ensure I had ordered the correct item and he contacted the manufacturer of the fan to find the correct remote control receiver for the fan we have.
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Posted 1 year ago
Very pleased with the service from Universal Lighting. I have used them in the past and they are always pleasant and helpful. I was a little worried that the light fitting would be too large for our room but it looks just right and on top of that, it is beautiful. Great value for money.
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Posted 1 year ago
Hi the lights are fantastic great quality and the service was also excellent great communication throughout and packaging really good all round a great experience from this company đź‘Ť
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Posted 1 year ago
Beautiful quality light fitting. Excellent customer service from Universal Lighting
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Posted 1 year ago
Universal Lighting is rated 5.0 based on 507 reviews