Univar Specialty Consumables Reviews

4.63 Rating 1,343 Reviews
91 %
of reviewers recommend Univar Specialty Consumables
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.89 out of 5
Read Univar Specialty Consumables Reviews

About Univar Specialty Consumables:

We are a UK based distributor of high-quality industrial consumables from world-renowned brands. We are exclusive UK distributors of Molykote™ and channel partners for DOW® and 3M™.

Our portfolio spans almost every industry from automotive to painting and decorating and we aim to provide a better solution for our customers.

We build our Services, Solutions and Technical Support around the needs of you, to keep you at the heart of everything we do and every decision we make.

Our journey began in 1880 when we were known as RW Greef. In 2008 we rebranded as Univar Plc and became known as Univar Specialty Consumables.

Since the business started over 130 years ago we had one goal, to give you industry-leading service and technical support and to help you find the right solution. We continue to focus on this every day working with the biggest brands to ensure our staff have the best training on all our products and services. This helps us to give you the right product as quickly as possible.

We expand our product portfolio regularly by listening to customers needs and pain points. Our technical staff stand shoulder to shoulder with some of the biggest names in industrial and automotive manufacturing to better understand processes and product requirements to ensure we are always leading the way with new technologies and trends.

Serious about safety

Something we are very focused on is safety and standards. We have been ISO accredited or British Standard compliant as it was back then since the 1990's. We are proud to say that we have a safety record that spans over a decade without a recordable injury.

Delivering on our promises

We are a trusted partner to some of the biggest names industrial manufacturing who rely on accurate and punctual delivery of products when they need them otherwise it could stop the production line. These partnerships have lasted because we deliver on our promise to deliver your order on time and in full.

Visit Website

Phone:

01827 255250

Email:

steven.davidson@univar.com

Location:

USC House, Tame Park, Vanguard

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Good price and quick delivery
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Fantastic service quick and easy ordering and delivery updates. Quality product at a good price. Second order from Univar service both times excellent. Would i advice you to order with confidence i sure would
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Excellent service would use again
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Excellent service through the whole process. Easy web site, good price & delivered as expected without any damage. Good job all around.
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Easy to use
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Univar has delivered only two orders to me. The first was delivered by Yodel on a Saturday and all was well. I was so pleased with the items in that order that I immediately repeated the order. Again this order was sent by Yodel. The order was NOT delivered the next day as was promised by Univar when purchasing items above a specified quantum. I watched the Yodel tracking info every hour or so and the parcel did not move from being 'at the local depot' into the 'out for delivery' section all day. Then at about 3:15 in the afternoon, the item again was shown at the local depot but a message said that the driver had tried to deliver at 11:20 am but could not access my home. Of course a driver could not possibly deliver something to my home when he did not have that something in his van. Further, I had received three deliveries from other companies on the same day and all without any problems at all. Frankly, I believe Yodel was being utterly untruthful. My view is that the parcel never made it out of their local depot in the 10 hours or so it sat there before 11:20 am. This does not surprise me given similar experiences with Yodel in the past. So, you may well ask what has this to do with a review of Univar. My response is that Univar is partly to blame because they choose to use Yodel for deliveries. Also, when I contacted Univar to complain about this non-delivery it was made clear by their customer service people that they unfortunately have to deal with many similar complaints about Yodel but the company still uses them. Such a shame, really, that Univar's management seems to ignore the fact that Yodel will lose them business. And it has lost mine now and in the future - I cancelled the second order and asked for a refund to be made so that I can purchase the same items from a company that does not deliver by Yodel. No official response yet from Univar to my cancellation and no refund yet made. I do NOT recommend buying from Univar and award the company only two stars rather than the five it may have been given based on its performance with my first order.
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not had a chance to use the tape but the service was good
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Easy quick delivery .... many thanks
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Well packed, quick delivery, excellent service
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Good service very prompt delivery.
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Fantastic service, next day delivery and well packaged .. highly recommended
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Great communications fast delivery. Good all round service. 👍🏼
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Thank you for prompt delivery
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Excellent service
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Good price Quick delivery
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Easy to navigate website and place order. Good quality products. Great customer service and prompt delivery. Highly recommend.
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Items delivered promptly
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very quick service, arrived the next day, many thanks!
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Excellent quality product I have used this make for many years and will still do for many years to come.
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My items that I purchased were badly damaged due to not being packaged correctly.
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We are sorry to hear that there was an issue with your delivery and can only apologize for any inconvenience this may have caused you. One of our Customer Service Colleagues has been in touch already and we will also be sending out a FOC replacement liner for the damaged one you received. Assuring you of our best attention always.
Univar Specialty Consumables is rated 4.63 based on 1,343 reviews