Univar Specialty Consumables Reviews

Name: Univar Specialty Consumables
Address: USC House, Tame Park, Vanguard, Tamworth
Rating: 4.63

4.6 Rating 1,343 Reviews

91 %

of reviewers recommend Univar Specialty Consumables

4.6

Based on 1,343 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01827 255250

Email:

steven.davidson@univar.com

Location:

USC House, Tame Park, Vanguard
Tamworth
B77 5DY

Write Your review

Tell us how Univar Specialty Consumables made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Univar Specialty Consumables 5 star review on 12th February 2021

John Hunter

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and quick delivery”

Helpful Report

Posted 2 years ago

“Fantastic service quick and easy ordering and delivery updates. Quality product at a good price. Second order from Univar service both times excellent. Would i advice you to order with confidence i sure would”

Helpful Report

Posted 2 years ago

“Excellent service would use again”

Helpful Report

Posted 2 years ago

“Excellent service through the whole process. Easy web site, good price & delivered as expected without any damage. Good job all around.”

Helpful Report

Posted 2 years ago

“Easy to use”

Helpful Report

Posted 2 years ago

“Univar has delivered only two orders to me. The first was delivered by Yodel on a Saturday and all was well. I was so pleased with the items in that order that I immediately repeated the order. Again this order was sent by Yodel. The order was NOT delivered the next day as was promised by Univar when purchasing items above a specified quantum. I watched the Yodel tracking info every hour or so and the parcel did not move from being 'at the local depot' into the 'out for delivery' section all day. Then at about 3:15 in the afternoon, the item again was shown at the local depot but a message said that the driver had tried to deliver at 11:20 am but could not access my home. Of course a driver could not possibly deliver something to my home when he did not have that something in his van. Further, I had received three deliveries from other companies on the same day and all without any problems at all. Frankly, I believe Yodel was being utterly untruthful. My view is that the parcel never made it out of their local depot in the 10 hours or so it sat there before 11:20 am. This does not surprise me given similar experiences with Yodel in the past. So, you may well ask what has this to do with a review of Univar. My response is that Univar is partly to blame because they choose to use Yodel for deliveries. Also, when I contacted Univar to complain about this non-delivery it was made clear by their customer service people that they unfortunately have to deal with many similar complaints about Yodel but the company still uses them. Such a shame, really, that Univar's management seems to ignore the fact that Yodel will lose them business. And it has lost mine now and in the future - I cancelled the second order and asked for a refund to be made so that I can purchase the same items from a company that does not deliver by Yodel. No official response yet from Univar to my cancellation and no refund yet made. I do NOT recommend buying from Univar and award the company only two stars rather than the five it may have been given based on its performance with my first order.”

Helpful Report

Posted 2 years ago

“not had a chance to use the tape but the service was good”

Helpful Report

Posted 2 years ago

“Easy quick delivery .... many thanks”

Helpful Report

Posted 2 years ago

“Well packed, quick delivery, excellent service”

Helpful Report

Posted 2 years ago

“Good service very prompt delivery.”

Helpful Report

Posted 2 years ago

“Fantastic service, next day delivery and well packaged .. highly recommended”

Helpful Report

Posted 2 years ago

“Great communications fast delivery. Good all round service. 👍🏼”

Helpful Report

Posted 2 years ago

“Thank you for prompt delivery”

Helpful Report

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

“Good price Quick delivery”

Helpful Report

Posted 2 years ago

“Easy to navigate website and place order. Good quality products. Great customer service and prompt delivery. Highly recommend.”

Helpful Report

Posted 2 years ago

“Items delivered promptly”

Helpful Report

Posted 2 years ago

“very quick service, arrived the next day, many thanks!”

Helpful Report

Posted 2 years ago

“Excellent quality product I have used this make for many years and will still do for many years to come.”

Helpful Report

Posted 2 years ago

“My items that I purchased were badly damaged due to not being packaged correctly.”

Helpful Report

Posted 2 years ago

We are sorry to hear that there was an issue with your delivery and can only apologize for any inconvenience this may have caused you. One of our Customer Service Colleagues has been in touch already and we will also be sending out a FOC replacement liner for the damaged one you received. Assuring you of our best attention always.

Posted 2 years ago

Univar Specialty Consumables is rated 4.6 based on 1,343 reviews