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Website payment system doesn't work properly. Error messages during payment leading me to believe payments had not been submitted successfully. This led to duplicate subscriptions being made to the tune of £265.96!!! I have been trying, unsuccessfully for 10 days now to have that money refunded. I have called numerous times and promised refunds but still nothing. First of all "the accountant isn't in the office today" then today "the person dealing with this isn't in the office today." I am furious! They promise calls back that don't happen. Steer clear of this company is my advice!