“The purchase was for a new Family signet ring from Hancocks. in Burlington Arcade. The initial order that I put through was incorrect on my behalf and I had to submit a further correct order. The team did a fantastic job in progressing the correct order and refunding the amount for the incorrect order. The quality of the ring is very high and better than expected. The ring is perfect in every way and delivered very much ahead of expectations. Brilliant service and those that I spoke with were so professional. The call to advise progress and posting was very well received and allowed me to plan to be at home. Thank you”
“It was the fourth signet ring that I ordered from you. This time one for me in rose gold as I have the previous one in white gold - and I am afraid I am quite fussy in wearing coordinated colours in my pieces of jewellery!
Stunning as always, perfect as always, classy as always. I wear it all the time - just like my wedding & engagement rings and my late husband’s wedding ring.
“Excellent service in sending me a photo of a spoon with my family crest on. For a while I hoped that some of the silver which had been stolen was beginning to show up. When the spoon arrived, beautifully wrapped, I realised that it was not of the stolen service. It is, nonetheless beautiful and will go to my recently arrived grandson.
Good staff work to match the crests. A fair price.”
“Excellent product and really good customer service. I ordered rather late for my daughter’s 18th birthday, but when I explained, the stops we’re pulled out and the ring arrived the day before her birthday. Will be ordering again for daughter no two!!”
“I have been purchasing crested silver from My Family Silver for a number of years now and thanks to them have built up an interesting collection of silver which I hope one day to pass on to my children and grandchildren. I have always had an efficient and friendly service from them and would have no hesitation in recommending them to other silverware collectors. Their website is easy to use and I always find it interesting to look at when I have time.”