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Ultimo Electronics Limited Reviews

3.1 Rating 117 Reviews

55 %

of reviewers recommend Ultimo Electronics Limited

Company Reviews

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Phone:

01508500242

Email:

info@ultimoelectronics.co.uk

Location:

Ultimo Electronics LimitedUnit B Vulcan Road North NorwichNR6 6AQNorfolk,
Ultimo Electronics LimitedUnit B Vulcan Road North NorwichNR6 6AQNorfolk
Norwich
NR6 6AQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely disgraceful company, ordered a phone didn’t arrive in 3-5 working days, they admitted they did not have it in stock after this time frame and could not tell me when it would be dispatched, after reading other reviews of people waiting weeks for a phone to arrive - I cancelled it, only for them to then try and give me a different colour phone that I refused and was delivered a week later (which I refused delivery) I have sent numerous emails only for them to lie to you until you provide evidence(I.e. tracking number, past emails etc) apparently it takes 7 working days to “process” a phone that was unopened and never in my possession and then a further 5 working days for a refund, I am still waiting. They keep hold of your money for as long as possible, this is for an order I cancelled and never took delivery of. I’m not sure how companies can get away with what they do in this day and age. AVOID”

Posted 2 years ago

“Kept me up to date with what was happening and also reasonable price.Would use again no problem”

Posted 2 years ago

“The in very good condition. Disappointed in that I have to buy a new battery for it.”

Posted 2 years ago

“Fantastic purchase would definitely buy again”

Posted 2 years ago

“More scratched than expected and was very dirty”

Posted 2 years ago

“The phone appeared promptly and looks in good condition. I am giving it to a family member in a few weeks time, I will report back then perhaps. Thank you it does look good I can only give 4 stars as it hasn't been used yet.”

Posted 2 years ago

“The item was as described, it came within three working days as mentioned in the delivery information. Very pleased.”

Posted 2 years ago

“Great IPad Air 2 really great condition, would highly recommend”

Posted 2 years ago

“Great value and quick delivery.”

Posted 2 years ago

“Excellent condition phone excellent price and excellent delivery time”

Posted 2 years ago

“Excellent and prompt service”

Posted 2 years ago

“Excellent service. Ordered from them a couple of times and very efficient and very helpful”

Posted 2 years ago

“top lads!!!!!!!!!”

Posted 2 years ago

“Fabulous service. very happy with my i pad. perfect condition. and a very good price.x”

Posted 2 years ago

“Charlatans - never refund as promised but my case is being handled by TS who are back in the office tommrow cannot wait to ge this ball rolling and to get my money plus more back through a court of law - I have transcripts and emails with promises never came of anything - there is a lot of us wanting justice we will get it !”

Posted 2 years ago

“Avoid this company. Failed to deliver the Apple Watch I ordered in time for Christmas. When it did arrive they sent the wrong item. I have had several calls with customer service and lots of false promises. Save yourself trouble, and order elsewhere.”

Posted 2 years ago

“After first denying me the right to return a faulty iPad, they relented and I sent it back using their packaging. Royal Mail managed to damage it in the post, so they denied me a replacement or refund. I then bought a second one (how stupid was I?) and when it arrived it would not work with the apps I needed. Again I sent it back. Now they’re saying they have no record of its return. I’m £300 out of pocket to these tricksters. AVOID AT ALL COSTS!!!!!”

Posted 2 years ago

“Excellent service and pleased with iPad, would be good to have some kind of receipt with delivery.”

Posted 2 years ago

“Never delivered in time for Xmas , no intention of delivering for a disabled child . This company is a rag they will lie to your face , I’m also pregnant I will hold the whole company responsible if anything happens to me over the stress and upset this has caused I am devastated my daughter HAS NOTHING TO OPEN on Xmas day - be ready for a fight in 2022 as I’m going to take this to every single possible way to get my money back and compensation to my daughter who will have an already difficult Xmas after I lost my job in the pandemic - there’s a special place in hell for scam artists like this company - it’s coming !”

Posted 2 years ago

“Purchased a second hand iPhone. Product was delivered in good condition with all advertised additional pieces included and the main product has proved to be well worth the discounted price. Delivery also swift and no complaints”

Posted 2 years ago

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Ultimo Electronics Limited is rated 3.1 based on 117 reviews