UK Diesel Parts Ltd Reviews

4.71 Rating 363 Reviews
93% of reviewers recommend UK Diesel Parts Ltd

About UK Diesel Parts Ltd: The UK’s Leading specialist online distributor of new Aftermarket Diesel Car and Van parts. We specialize in selling Car and Van spare replacement parts for mainly Diesel and some petrol vehicles online.

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Phone:
01473 806190

Email:
web@ukdieselparts.com

Location:
Unit 1B Penny CornerFarthing Road Industrial Estate

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
average delivery time
Next Day
on-time delivery
97%
accurate and undamaged orders
100%
Customer Service
communication channels
Email, Telephone
"Brought a turbo-via eBay at a fair price and part arrived as stated. However after 500 miles the turbo blew. Rang customer service and they said it was probably oil related even though it had oil in it. They said send it back and said if it was oil related failure then they might be able to replace the inner core. After 2 weeks and no contact from them I rang to find no answer so had to resort to emails. Finally they replied and said it was oil related failure and returned my turbo exactly as I had sent it to them. Once again I emailed asking why they hadn’t changed anything but received no answer !! It’s left me very disappointed with there after sales service."
Helpful Report
Posted 3 weeks ago
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"took 10 days to get here, I can get next day delivery on most things."
Helpful Report
Posted 1 year ago
"The part was not suitable and was returned. I am still waiting for my refund"
Helpful Report
Posted 2 years ago
Hello Anjam,
Did you include any paperwork to state who you were when you returned the item?
It's very difficult for us to track down who sent a parcel if there's no invoice or name sent with it.
Our returns policy states that you must have the invoice with the package if you wish to get your money back.
Could you please send us an email and we'll question you on a few other things so we can narrow down which of these parcels belongs to you?
Thanks,
Cole - UK Diesel Parts
Posted 2 years ago
"Complicated website for a car parts supply co. Prices a bit high, plus you still charged me VAT even after I informed you I was in Australia. I think I'll be bypassing ukdieselparts in future."
Helpful Report
Posted 3 years ago
UK Diesel Parts Ltd is rated 4.71 based on 363 reviews