“When a company asks for a bad review to be removed, Trustpilot obliges, even after you have provided the requested (by them) evidence of validity. However, they don't tell you that they've taken it offline, in fact apart from acknowledgement of receipt, you hear nothing more, despite their claim that they will notify you of the outcome. This is all carried out by the "Content Integrity" department - I had no idea that the Danes' sense of irony was so well developed! Integrity definition one: "the quality of being honest and having strong moral principles". I think Trustpilot must be going for the second definition: "the state of being whole and undivided"”
“Great communication.text giving three days choice for delivery.text on the day before giving three hour slot.delivery day Tel call to say arriving .prompt Steve & Ross tidy efficient very pleasant.well done guys”
“I found customer service excellent. 2 delivery men Mark and Josh delivered this morning. They were friendly courteous polite and placed goods in right place. Delighted wirh them.”
“Unprofessional staff by lying about the time it shuts. Appauling response to questions, never been spoken to like that by staff in front of my children that are 6 and 9 years of age.”
“Delivery men Josh and Steve called and delivered item in specified time, very friendly, helpful and appreciate their quick turn around, thank you lads”
“My crew were vince and George. Very helpful and polite. Rang 1 hour before delivery was due, carried my delivery to the door for me . Also they had a sense of humour which is rare these days”
“Just had a chair delivered from the range by a company called arrowxl and I give them 10/10 ...martin and dave were fabulous a great help and friendly I would definitely recommend them”
“Just like to say a big thanks to Wayne and Ross the delivery men who delivered my wardrobe there keep a safe distance from me there hed to moved my sofabed so there could put my delivery into the bedroom I was happy with the way there talk to me so a very big thankyou to them”
“These are absolute ripoff like the rest of the energy companies . Thats ripoff Britain for you but then again "Profit " is what they all think and the customer gets the mug reward for paying it .”
“trust pilot are a scam
Allow abuse of their platform by companies paying their fees and allowing them to post fake positive reviews
Remove any genuine poor reviews
Word of warning don’t believe everything you read especially on Trust pilot.”
