UK Swimwear Reviews

Name: UK Swimwear
Address: The Arsenal, Heapy Street, Macclesfield, Cheshire East
Rating: 4.71

4.7 Rating 755 Reviews

95 %

of reviewers recommend UK Swimwear

4.7

Based on 755 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01625 460181

Email:

customerservice@ukswimwear.com

Location:

The Arsenal, Heapy Street,
Macclesfield
Cheshire East
SK11 7JB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with selection.Good service and prompt delivery. Would definitely recommend to friends.”

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Posted 1 year ago

“Excellent service but no instructions regarding returns in box? All items excellent quality returns due to ordering two sizes!”

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Posted 1 year ago

“Well after 2 weeks of waiting I had to chase up my order only to be told that I’d had my order confirmed in error. As I checked that my payment had definitely been taken I went back and on looking again, they found my payment. Garment was then dispatched promptly and is lovely but I didn’t need the 24 hours of stress where my £190 was missing!”

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Posted 1 year ago

“Very quick delivery and excellent product”

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Posted 1 year ago

“Lovely bikini, very good quality. I'm a size 10 and bought one size up (12) because of my 34C bra cup. Both bottom and top fit well. Delivered as expected.”

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Posted 1 year ago

“My swimwear arrived very promptly , very high quality , it was easy to return the items which didn’t suit me, i received my refund within 48 hours. Faultless service”

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Posted 1 year ago

“Excellent service and product”

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Posted 1 year ago

“I am still waiting on information with regard to the delivery of my item. I haven’t received any tracking information etc.”

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Posted 1 year ago

Dear Customer, Thank you for your recent order with us. I'm happy to confirm that your order was dispatched on the 16th and the tracking shows that the postal service expects to deliver today (23rd). We sent you a dispatch email, but I'll be glad to resend your tracking information now via email. Kind regards, UK Swimwear Customer Service.

Posted 1 year ago

“Shopping experience was absolutely fine although I am returning the garments as they weren’t quite right. I will definitely shop with you again.”

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Posted 1 year ago

“Very disappointed with packeting (crumpled & used) particularly with one swimwear item I ordered. Considering the price of the item, very unhappy. I had to return my order because of sizing issues, but my experience with the packeting would make me hesitant to order again.”

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Posted 1 year ago

Thank you for getting in touch with us about your order and for your feedback regarding the packaging. I'm very sorry to hear that the presentation wasn't up to scratch with 1 of your items. As swimwear items may be tried on (with the hygiene strip) and returned, packaging may not reasonably be completely without the odd crease. However, our returns team is exceptionally thorough in checking that products themselves are always pristine before we accept them as a return and go on to resell them. If packaging is exceptionally creased (and certainly if it has been ripped), we would always replace this prior to returning stock to our shelves. I have passed your comments onto our returns team so that we can ensure that a more uniform policy is adopted when replacing creased packaging. I agree that as we sell high-end swimwear, first impressions are important when you first unwrap your new goods and we always want you to be very happy with your order. We hope that you'll purchase with us again in the future and if we can offer any advice on product style, size or availability, please don't hesitate to contact us. We'd also like to send you a 10% offer code to use on your next order with us. (This will arrive in a separate email.) Best wishes, Keri Customer Service Manager

Posted 1 year ago

“A revelation! Great selection of wearable swimwear to try on at leisure at home. Received 5 items, kept 4 and am loving them.”

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Posted 1 year ago

“Website easy to navigate. Selected item and made payment - all very straightforward.. Delivery of item within 3 days. Sale item super quality and excellent price. A prompt and efficient service - will use again and will recommend. Linda S”

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Posted 5 years ago

“Plenty of choice, good prompt service”

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Posted 5 years ago

“Thank you, I’m delighted with my swimsuit, and your service. Very quick delivery.”

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Posted 5 years ago

“Excellent service. Love the swimming costumes that I purchased. Will return.”

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Posted 5 years ago

“Very good service. Very quick delivery to the US.”

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Posted 5 years ago

“Fast delivery, unfortunately item was on the small side although listed as large more medium”

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Posted 5 years ago

“Didn’t fit properly didn’t like strap across the back”

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Posted 5 years ago

“Still waiting refund from beginning of July. Not good”

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Posted 5 years ago

“This is the second time I've purchased from this website. I am still wearing the first swimsuit very regularly and as the second is the same make and similar style I expect it to perform equally well. Service was prompt and cannot be faulted.”

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Posted 5 years ago

UK Swimwear is rated 4.7 based on 755 reviews