UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very professional efficient service as always”

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Posted 2 years ago

Thank you for taking the time to leave a review, it is greatly appreciated

Posted 2 years ago

“We have used this company for several years for PAT testing of our church premises. The engineer is always efficient, friendly and helpful. Appointments are made at a time convenient to me and billing is fair, sent by email and payable via various options.”

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Posted 2 years ago

Thank you very much for taking the time to leave a review and for your positive feedback.

Posted 2 years ago

“We have been using UKSafety Management for years and are very happy with their service. The work is always carried out quickly and efficiently and their customer services is second to none. Very competitive prices too! Martin Miller's Gin”

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Posted 2 years ago

Thank you for taking the time to leave a review and for your kind words.

Posted 2 years ago

“After initial problem with booking, they came back at the arranged time and service completed by the engineer excellently”

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Posted 2 years ago

Thank you for taking the time to leave a review, it is greatly appreciated.

Posted 2 years ago

“The electric and fire safety engineer were both prompt,polite and efficient. My only criticism is response to emails, I emailed to double check a date and time and didn’t have a reply, I then asked for a repeat of the invoice as I had accidentally deleted the email and I didn’t receive a reply to this either..”

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Posted 2 years ago

Thank you for taking the time to leave a review, it is greatly appreciated. We note your comments regarding correspondence and this has been passed on to the relevant department.

Posted 2 years ago

“Sales don’t read We have ice cream vans and need morning appointment. They try to change booked appointment to afternoon as their engineer is in the area on a few occasions. Excellent prompt service regards to the engineer and very polite.”

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Posted 2 years ago

Thank you for taking the time to leave a review and for your kind words.

Posted 2 years ago

“I have found the staff, who I have conversed with were very understanding extremely helpful in dealing with our requests. The engineer who attended our church premises maintained respect and kept us upto date during the testing. Very happy with UK Safety management.”

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Posted 2 years ago

Hi Dennis, Thank you for taking the time to leave a review, it is greatly appreciated. It is always fantastic to receive great feedback from our customers. Kind regards, UK Safety Management

Posted 2 years ago

“Great services! Always prompt and very organised.”

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Posted 2 years ago

Hi Jodie, Thank you for your kind words and for taking the time to leave a review. Kind regards, UK Safety Management

Posted 2 years ago

“Excellent service, professional, tidy worker and Polite.”

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Posted 2 years ago

Hi Kevin, Thank you for taking the time to leave a review, it is greatly appreciated. Kind regards, UK Safety Management

Posted 2 years ago

“An efficient job. However, i emailed to contact at UKSM twice in the week prior to our appointment, once 5 days before and once the day before asking to postpone the engagement with us as we were operationally too busy with all rooms in our medical clinic fully booked, so not appropriate for someone to attend. My emails were ignored or missed. Therefore an engineer did arrive and inconvenienced my staff and my waiting patients by needing access to our clinical rooms. This therefore meant we delayed our patients.”

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Posted 2 years ago

“Very efficient Long time served member of staff that has visited our salon for many years reliable and speedy efficient”

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Posted 2 years ago

Good afternoon Jane, Thank you for taking the time to leave a review. Most of our operatives have been with us for many years so it is great to hear that you have always received consistently good service. Kind regards, UK Safety Management

Posted 2 years ago

“Very efficient and a polite and helpful member of your staff.”

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Posted 2 years ago

Good afternoon, Thank you for your kind words and for taking the time to leave a review. Kind regards, UK Safety Management

Posted 2 years ago

“Great company with Competitive prices, fast and efficient work! Would highly recommend!”

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Posted 2 years ago

Good afternoon Laura, Thank you for your review, it is always great to hear feedback from our customers. Kind regards, UK Safety Management

Posted 2 years ago

“Arrived exactly when they said they would. Engineer very polite, efficient and friendly. Left everything tidy.”

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Posted 2 years ago

Good afternoon, Thank you for your kind words and for taking the time to leave a review. Kind regards, UK Safety Management

Posted 2 years ago

“Service is not for the purpose of the ‘Safety’ it’s covering the Book!”

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Posted 2 years ago

Good afternoon Ravindra, Thank you for taking the time to leave a review it is greatly appreciated. Kind regards, UK Safety Management

Posted 2 years ago

“Communication was efficient and supportive of tight diary schedules. Visiting staff member was polite and very efficient.”

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Posted 2 years ago

Good afternoon Sara, Thank you for taking the time to leave a review and for your kind words. Kind regards, UK Safety Management

Posted 2 years ago

“really good company, very nice staff,”

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Posted 2 years ago

Good afternoon Pamela, Thank you for taking the time to leave a review, it is greatly appreciated. Kind regards, UK Safety Management

Posted 2 years ago

“The visit (for PAT testing) was well planned and they checked with me a day or so before. The tester was knowledgeable and equipped with the appropriate tools and equipment. He arrived on time and worked quickly. We are very pleased.”

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Posted 2 years ago

Good afternoon Bill, Thank you for your review it is greatly appreciated. Kind regards, UK Safety Management

Posted 2 years ago

“ALWAYS GOOD AND POLITE”

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Posted 2 years ago

Good afternoon Mrs Sanchez, Thank you for your kind words and for taking the time to leave a review. Kind regards, UK Safety Management

Posted 2 years ago

“We used these people for PAT test previously, and have had little problems except this time we had someone do the PAT testing and all the labels would keep falling off. After mentioning this back to the main office they said they would come out again but still be using. The same labels which are hopeless!! What’s the point of attaching labels only to find them on the shop floor hours and days later. We then asked for electrical check and whilst the man turned up, it was noted that the job would take longer as there were more fuses in the fuse cupboard to check. We decided for him there and then to stop going any further with the job until we have decided on the work. The guy was here for 10 mins only. The overall new work would of potentially been £500, so we declined the additional work, and we would reconsider the job altogether which was originally £240ish. We then get a bill for the 10 minute job of over £200 and yet hardly any work was done and we refused to sign the form the guy on-site wanted us to sign as he had only been onsite for 10 minutes most of which was on the phone and waiting for us. We have refused to pay the bill of £240, and now been charged additional costs of £40 late payment despite the complaint back. These guys are money grabbing and seriously have no long term intention of maintaining customer service!! Shocking. Will be looking to use complaints process, then ombudsman and small claims court and put an advert in the local paper as this really is a bad service that we really don’t need during these difficult times in business.”

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Posted 3 years ago

Thank you for your feedback. Following your initial correspondence to us on the 2nd February regarding this invoice, we have investigated the matter and subsequently since the 4th February we have been trying to contact you via phone and email to discuss our findings and resolve your this. Please can you call 0113 823 1396 Kind Regards UKSM

Posted 3 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews