UK Poultry Supplies Reviews

4.92 Rating 1,227 Reviews
99 %
of reviewers recommend UK Poultry Supplies
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
Read UK Poultry Supplies Reviews
Visit Website

Phone:

01482 881033

Email:

sales@theincubatorshop.co.uk

Location:

Unit 1, Kilnbeck Business Park

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Delivery been awkward could not deliver to the shop offered now have to pick it between 9-10 on my day off very annoyed
Helpful Report
Posted 3 years ago
Hi Mr Spriggs, I'm very sorry to see that you have left our first 2* review. Sadly this is the first i have been alerted to the problem. Had you contacted us sooner i am sure i could have intervened and helped you with your delivery problem, avoiding your day-off. As i'm sure you can appreciate, we rely on DPD to deliver our parcels and once the parcel leaves our warehouse, responsibility is handed over to them. That said, if we are alerted to a problem by the customer, we can chase the delivery on your behalf and ensure it gets back on track. As a small, local family business, we strive for 1st class, 5-star customer service. You placed your order at 12:08pm, 22/09/17. To ensure that we exceed your expectations, we dispatched your item only 2hours later. The item was due for delivery on 25/09/17 after the weekend. Would you like me to chase this item for you? Or is there anything more i can do, or could have done, to help this situation? Kind regards, Mike UK Poultry Supplies
Posted 3 years ago
UK Poultry Supplies is rated 4.92 based on 1,227 reviews