4.45 Rating 7,241 Reviews
87 %
of reviewers recommend UK MOBILE STORE
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.19 out of 5


We aims are to offer customers good quality of products at the lowest price possible, We feel that all customers should be able to buy in more then one way, so we have setup this online shop so customers from all over the UK and around the world can benefit from our services and our products

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Connaught Business Centre, Unit B7 Hyde Estate Road, Hendon

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Not a fast charging cable avoid
Posted 2 months ago
I bought a galaxy tab S7+ keyboard cover, but it was NEVER delivered. I complained but they did not give a damn!!. I'll not let them get away with cheating me out of my £143, I'll take it further. Terrible company. Will never deal with this company EVER again. It was my and it will be my last. STAY AWAY!!! Customer service is horrible!!!
Posted 2 months ago
The charger doesn't work on a socket only works via USB connection to the laptop. Disappointed 😞
Posted 2 months ago
Not received my order yet and no response from the conpany ..i have cancelled the payment via klarna...stay away ...Scam
Posted 2 months ago
Absolutely shocking service and follow up. Very disappointed
Posted 2 months ago
Charger lead I ordered has not worked for my tablet even though it states it's compatible with the model.
Posted 2 months ago
The phone case ordered turned up damaged which UK Mobile cannot be blamed for. However they did not provide any prepaid label to return the damaged goods and did not provide any refund for the goods or the return postage. I had to make a claim through PayPal for the refund and also for the return postage costs. Items can be damaged in the post but having to make a claim through PayPal as no refund was offered shows this is not a company I would purchase from again.
Posted 2 months ago
I would not recommend. My item an OTG cable for my phone never arrived. I emailed and the got back saying sorry they would send another out. That also never arrived. I then asked for a refund. Heard nothing after that. The tracking number also never budges from when it's made. Finally I contacted PayPal who got me my money back.
Posted 2 months ago
Very poor! I bought akg handsfree for my s21 ultra, the voice quality is so bad. It feels that it has been used before. I even emailed them for a return but they never replied back, of they are reading this comment please reply amd return this product!
Posted 2 months ago
Asking for a review of their customer service after about a week, of me sending emails to them and not getting a response from them is not a good idea. I ordered a phone case didn't get it and will not respond to emails. After my order I googled the company and reading other people's reviews they didn't get anything they ordered either. So the answer to how good was your customer service is, it's terrible and even more shocking that your ask this but don't put any of the bad ones on your website. How did I communicate with the company? you need a option for tried to email. How quick did the company reply? Need an option for didn't. How would I rate the customer service I received? I didn't so I guess that would have to be 0 star's. Upload a photo or video review. I would love too but didn't receive anything to review so can't do that either. Am guessing that this review won't be going on your website.
Posted 2 months ago
The case to thick keeps falling of magnet
Posted 2 months ago
The battery I bought is poor. It goes from 40% charge to nothing in a very short time. Either it's a faulty battery or it's not a Samsung original, despite being sold as such. Would not use Mobile Store again.
Posted 2 months ago
Ordered cable over 2 weeks ago and still not received it.
Posted 2 months ago
Repeated gave incorrect delivery information, did not respond to emails.. Will not use again
Posted 3 months ago
I ordered a charging lead for Samsung pro tablet and it was the wrong connection I ordered another one that was supposed to arrive on 18 March haven't received it yer
Posted 3 months ago
Obviously not Samsung charger. Wouldn't charge my Samsung galaxy A tablet. When plugged in flashed up Slow charging Use charger that came with devise. Obviously not working. USELESS!
Posted 3 months ago
Very low in response
Posted 3 months ago
The battery is either used or faulty. My original battery (from new) on my S5 holds its charge for longer than this supposedly 'new' one.
Posted 3 months ago
Very poor because I didnt even receive my item, courier says that it was delivered but it wasn't & I felt Mobile Store dealt with my problem abysmally
Posted 3 months ago
Terrible service goods are not up to standard & after sales are SO bad. Not worth 1star
Posted 3 months ago
UK MOBILE STORE is rated 4.45 based on 7,241 reviews