UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.65

4.7 Rating 2,021 Reviews

90 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.7

Based on 2,021 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Phone:

08000119715

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant communication, I had a problem with my claim application was advised immediately within 3 hours and resent the info and was sorted within 2 days ,cannot fault the service and value for money let's face it communication is paramount with any service good/bad news at least you know what's going on”

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Posted 1 month ago

“Excellent customer service especially as I encountered a few problems sending receipts. Advisor (Mark) very helpful and informative. Hopefully my dental receipts will be received and my refund issued asap.”

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Posted 1 month ago

“Great and easy to use benefit, swift process from upload to claim. Sara Leathley is really helpful and supporting.”

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Posted 1 month ago

“Emailed Sara Leathley as I needed copy paperwork, as always a very speedy response, very happy.”

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Posted 1 month ago

“Everything was processed quickly and Deborah was excellent in keeping me informed Thankyou”

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Posted 1 month ago

“Great service and speedy processing of claim.”

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Posted 1 month ago

“Wow! Had issue uploading evidence making an online claim and via post was not appealing. Contacted customer service and, Nicola Williamson Customer Service Advisor was truly amazing! She invited me to send forms and evidence to her by email and she will progress this on my behalf, did this at 13:30 and at 16:20 the same day I had an email from her confirming claim was processed and payment will clear in my account within 3-5 days. I kid you not! Very happy customer”

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Posted 1 month ago

“Sara was a great help to me upon being appointed in my new role of People Manager. She was fast to jump on a call with me and iron out some of the details along with supporting me in engaging our team in the products more. She suggested some useful ways to track our progress too which could deliver great measurables for our senior team!”

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Posted 1 month ago

“Sara was polite, and helpful with amending the forms. informative and clear, thank you :)”

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Posted 1 month ago

“I had an issue with a claim recently, after contacting Mark at customer services, the issue was resolved in a professional and polite manner , with a email confirming the claim was now processing and the funds would be paid in 3-5 days”

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Posted 1 month ago

“Always prompt, and clear in their responses.”

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Posted 1 month ago

“I’ve been a customer for many years. Easy to use claim form and procedure. Great customer service sorting out a query I had. Thank you.”

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Posted 1 month ago

“Very prompt to respond any questions and help with any issues!”

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Posted 1 month ago

“I have been part of this scheme for many years and have never had a problem at all with claims made. I have always received payment when producing a receipt. I have also had to contact at different times to ask questions etc. and have always received a reply.”

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Posted 1 month ago

“I spoke to Deborah and she was really helpful and started processing my eye test claim straight away.Very friendly and efficient service.”

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Posted 1 month ago

Dear Colin, Thank you so much for your fantastic 5-star rating of UK Healthcare! We greatly appreciate your kind feedback and recommendation. We are thrilled to hear about your positive experience with our service. It makes us proud to know that Deborah provided excellent assistance and promptly processed your eye test claim. We strive to deliver friendly and efficient service to all our valued customers. Best regards, Customer Service Team

Posted 1 month ago

“I always receive prompt help and service from Sara. Nothing is too much trouble. Her e mails are always polite friendly and courteous.”

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Posted 1 month ago

Dear Carole, Thank you so much for awarding UK Healthcare with a fantastic 5-star rating! Your feedback is greatly appreciated, and we are thrilled to know that you are satisfied with our services. We would also like to extend a special thank you for your kind words about Sara. We are proud to have her as part of our team. Best regards, Customer Service Team

Posted 1 month ago

“Absolutely fantastic service quick and efficient thank you so much 😀”

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Posted 1 month ago

“Application process was easy and our application was processed very quickly. Thank you!”

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Posted 1 month ago

Dear Dawn, Thank you so much for giving UK Healthcare a 5-star rating! We greatly appreciate your positive feedback and are thrilled to hear that you found the application process to be easy and efficient. Our team is committed to providing excellent service. Thank you for choosing UK Healthcare! Warm regards, Customer Service Team

Posted 1 month ago

“Staff very helpful and quick service.”

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Posted 1 month ago

Dear Patricia, Thank you so much for awarding UK Healthcare with a fantastic 5-star rating! We are absolutely thrilled to hear that you had such a positive experience with our services. We greatly appreciate your kind words about our staff, it's incredibly rewarding to know that their efforts have made a difference to you. We truly value your support and we look forward to continuing to provide you with exceptional customer Service in the future. Best regards, Customer Service Team

Posted 1 month ago

“Fast and very efficient service, no fuss no problems. Thank you Sara Leathley for your excellent customer service”

Helpful Report

Posted 1 month ago

Thank you so much for your outstanding 5-star rating of UK Healthcare! We greatly appreciate your kind feedback and are thrilled to hear that our service has met your expectations. Thank you for choosing UK Healthcare and for taking the time to share your positive experience. We look forward to serving you again in the future. Best regards, Customer Service Team

Posted 1 month ago

UK Healthcare is rated 4.7 based on 2,021 reviews