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UK Healthcare Reviews

4.7 Rating 2,034 Reviews

90 %

of reviewers recommend UK Healthcare

Company Reviews

4.7

Based on 2,034 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thankyou for dealing with my claim fast & efficiently. The mistake regarding the prescription reciept was on my part as I wasn't sure what I needed to send, as you can't keep the actual prescription. When it was explained that you only needed the drugs label it was dealt with straight away. Thanks again happy with the service.”

Posted 1 week ago

Thank you so much for awarding UK Healthcare with a 5-star rating! We truly appreciate your positive feedback and are thrilled to know that you were happy with our service. We understand that it can be confusing at times, but we are always here to assist you. Our team acted promptly upon receiving the necessary information, and we're glad we were able to resolve the issue efficiently. Once again, thank you for choosing UK Healthcare, and we look forward to serving you in the future. Warm regards, The UK Healthcare team

Posted 1 week ago

“Great customer relations and very friendly and helpful staff”

Posted 2 weeks ago

“Sara Leathley is very helpful and responds to emails promptly too. She knows what she is doing and is great help all the time. Thanks VD Nurseries”

Posted 2 weeks ago

“I made a request to change from one policy to another changing the people on the policy too which I really thought would be difficult but it was completed in a very short time. Any in customer service rang me and completed this immediately for which I was very grateful.”

Posted 2 weeks ago

“Really speedy response to a billing request”

Posted 2 weeks ago

“Andrew and Sara helped me resolve my issue promptly with no troubles”

Posted 2 weeks ago

“I have never had a health plan before and have found this service to be exceptional. Staff respond quickly and efficiently to emails. So far I have claimed dental treatment, no bother, and added my children to the cover which provides peace of mind.”

Posted 2 weeks ago

“I contacted the company with regards to my dental plan and a payment that had not been processed. The customer service representative was extremely helpful, knowledgeable and friendly. She gave me her direct email so I could send the documents to her to enable her to process my claim. My claim was completed the next day. Excellent customer service.”

Posted 2 weeks ago

“Great customer service and support, and easy to navigate site.”

Posted 2 weeks ago

“Sara was quick and efficient”

Posted 3 weeks ago

“Emails were answered promptly and staff provided very helpful advice and replies.”

Posted 3 weeks ago

“I was sent an email from Mark Shaw in customer services on Thursday evening at 17.17pm stating that he needed more proof of my surname. I felt this was an assault because I work for Hammersmith & Fulham and have been with your organisation for a long time. For him to question who I am was very upsetting. This has now been sorted by Nicola whom I found extremely helpful. She even sent me an email stating when I would receive my claim. Thank you Nicola”

Posted 3 weeks ago

“The lady I dealt with from UK Healthcare was really helpful, professional and caring. I was struggling to download receipts and she made the claims process so much easier for me.”

Posted 3 weeks ago

“Very helpful and a pleasure to talk to. Thank you”

Posted 4 weeks ago

“Very quick and prompt response to add my child to policy by Sara Leathley.”

Posted 4 weeks ago

“Efficient and friendly service delivery - thank you so much to Debra G and Sara L!”

Posted 4 weeks ago

“Thank you for your patience and quick, efficient reply.”

Posted 4 weeks ago

“Very quick response from Sara Leathley to upgrade my policy and add my child.”

Posted 4 weeks ago

“Fast and helpful”

Posted 4 weeks ago

“Quick, useful and friendly response”

Posted 4 weeks ago

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UK Healthcare is rated 4.7 based on 2,034 reviews