UENI Reviews

Name: UENI
Address: 7, Bell Yard, London, 7, Bell Yard, London, London Borough of Islington
Rating: 4.29

4.3 Rating 425 Reviews

83 %

of reviewers recommend UENI

Company Reviews

Metrics

Info

4.3

Based on 425 reviews


Shipping & Delivery
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jessica was very helpful and understood my questions very easily. Great to have good customer service.”

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Posted 6 months ago

Hi Maya, We're truly grateful that you took the time to leave us a 5-star review. We'll share this review with Jessica to recognize the amazing work she has done! If you need any further assistance, please don't hesitate to reach out to us. Kind regards, UENI team

Posted 6 months ago

“Great service”

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Posted 6 months ago

Hi Alex, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! We’re here for you anytime. Kind regards, UENI

Posted 6 months ago

“I thought It was a scam because it seemed to get to be true, but I took a chance . It was amazing! Easy process , excellent customer service . The one one one calls were very helpful and they’re very ! Patient. I especially like that I can edit as often as I want myself . I use for appointments, ig , fb and blogging . They optimize Google . I chose to keep the $29.99 plan but might upgrade soon because they never disappoint. All around a great experience. If you are on the fence give it a try . They make everything hassle free”

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Posted 9 months ago

Hi Silvana, Thanks so much for your kind words! Your support means the world to us. We're here in case you need assistance. We're always happy to help you! Warm regards, UENI Team.

Posted 9 months ago

“I wanted a web page for my photos, I make calendars and note cards. Didn't need a lot of words..,but the UENI team came through big time !! I love the help I'm given and the way things are fixed quickly. These people are passionate about their business,and mine succeeding as well. I'm very happy to b here.”

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Posted 10 months ago

Hello there! Thank you so much for taking the time to share these kind words Kind regards, UENI

Posted 10 months ago

“Maggie is just great. helps keep me focused and determined”

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Posted 11 months ago

Hi! Thank you so much for taking the time to leave an excellent rating. We appreciate your business and are available to help if you need anything! All the best, The UENI team.

Posted 11 months ago

“We are The WayWesX17 Homeless Project and our experience has been wonderful, as a non-profit the price was affordable, the deliverable is beautiful, and the customer service has been exceptional. This is the best investment in our organization that we have made to date! If you are looking for a no non-sense company try Ueni!”

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Posted 11 months ago

Hi Cynthia! Thank you for taking the time to leave us a review and providing feedback. We appreciate you being part of UENI! In case you need help with your website, please, don't hesitate to reach out. All the best, The UENI team.

Posted 11 months ago

“Talked to Ellie multiple times in support, and she was there every time to answer exactly what I needed! Outstanding support for newbies :)”

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Posted 11 months ago

Hi Peter! Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! We're here in case you need assistance, don't hesitate to reach out! All the best, The UENI team.

Posted 11 months ago

“The rep was polite and helpful. She also explained and offered suggestions that were very key to my design. I enjoyed the interaction as she was professional and quick. I very much appreciated her help and knowledge of how to interpret what I was requesting”

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Posted 11 months ago

Hi Rhonda, We are incredibly grateful that you took the time to leave us a 5-star review. We will share this review with our team to let them know about the amazing work they have done! We’re here for you anytime. Kind regards, UENI

Posted 11 months ago

“Jessica walked me through what was required to transfer my domain name from GoDaddy to Ueni - super easy and she was on it! Thank you Jessica!”

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Posted 1 year ago

Hi Natalie, We are incredibly grateful that you took the time to leave us a 5-star review. We will share this review with our team to let Jessica know about the amazing work she has done! Let us know if you need any further assistance. Kind regards, UENI

Posted 1 year ago

“In addition to producing professionally attractive websites, UENI has great customer service! I so appreciate UENI.”

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Posted 1 year ago

Hi Chris, Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-star as we strive to provide just that for all our customers. Please do not hesitate to contact us if you need help :) Kind regards, UENI

Posted 1 year ago

“I forgot the name of my subdomain and did not know what it would look like and Jessica was able to help make all changes that I requested. She was wonderful and knowledgeable.”

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Posted 1 year ago

Hi Gregory, We are incredibly grateful that you took the time to leave us a 5-star review. We will share this review with Jessica to let her know about the amazing work she has done! Please reach out if you need anything else :) Kind regards, UENI

Posted 1 year ago

“I am a total idiot when it comes to websites, domains etc. I already have a website elsewhere and a domain elsewhere and was totally baffled by the process of moving of connecting them to Ueni. Tomas was brilliant - really helpful and patient with my lack of understanding. I now feel ready to sign up - before I chatted with him I was so confused I'd decided not to bother with the hassle. But now I am confident that I have made the right choice. Thanks Tomas”

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Posted 1 year ago

Hi Jonathan! We are grateful that you took the time out to leave us a 5-star review. We will share this review with our team to let them know about the amazing work they have done! All the best, The UENI team.

Posted 1 year ago

“Tomas was very efficient! Addressed my concerns quickly, and made sure that my questions were thoroughly answered. He was very pleasant and made me feel like I was speaking with someone who actually cared for me as a person not a number.”

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Posted 1 year ago

Hi Margo! Thank you for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime, don't hesitate to reach out if you need help! All the best, The UENI team.

Posted 1 year ago

“Tomas addressed my questions promptly and with easy explanation, which I greatly appreciated being a beginner at my new website. I definitely see the benefit of live chat customer service. It gives you peace of mind. Thanks Tomas!”

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Posted 1 year ago

Hello Malia, We can’t thank you enough for your kind words. Your review means a lot to us and lets us know we’re on the right track! We'll let Tomas know about the positive feedback you've provided. Thank you, The UENI Team.

Posted 1 year ago

“Phone support with Aggy was outstanding… connected with client at a personal & professional level, swift in implementing changes, clean & clear on feedback when asked … working with Aggy at UENI support felt like Christmas had arrived ; what a breakthrough pleasure ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

Hello Arnold, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We'll let Aggy know about your positive feedback as well. Thank you, The UENI Team.

Posted 1 year ago

“Tomas was excellent and got right to it. Thank you”

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Posted 1 year ago

Hi Shana, Thanks for your kind words! We’re grateful for customers like you and hope you stick with us for years to come! Best regards, The UENI Team.

Posted 1 year ago

“Tomas is the BEST in chat support. He even made a little video for me specifically to explain a function on the editor.”

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Posted 1 year ago

Hi Judy! We are grateful that you took the time out to leave us a 5-star review. We will share this review with our team to let them know about the amazing work they have done! If you ever need help don't hesitate to reach out. All the best, The UENI team.

Posted 1 year ago

“Tomas was more than helpful. He took his time explaining things to me that I did not understand. Even though I was unable to achieve what I wanted, he displayed patience and tried to offer alternatives without being at all dismissive. I know I am a amateur with websites but he never made me feel like I was stupid. I've also been in conversation with Franco Molina from the UENI business and he has been really helpful building my website. Both Franco and Tomas have been examples of great customer service which is invaluable these days. I hope all my conversations with UENI employees in future are as proactive, patient and friendly as It's been with Tomas and Franco. Thank you.”

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Posted 1 year ago

Hello Ashley, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Please, be aware that both Tomás and Franco will know about your generosity with your words! Kind regards, UENI

Posted 1 year ago

“Ines, who helped me with login problems, was extremely helpful, knowledgeable and kind. Thank you for helping me with a further tip to too.”

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Posted 1 year ago

Hi Tina! We are incredibly grateful that you took the time to leave us a 5-star review. We will share this review with our team to let them know about their amazing work! All the best, The UENI team.

Posted 1 year ago

“Jessica was very helpful, and answered all my questions”

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Posted 1 year ago

Hi Steven, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! We will share this review with Jessica to let her know of the amazing work she has done! We are always here to help. Happy Holidays, UENI

Posted 1 year ago

UENI is rated 4.3 based on 425 reviews