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U Drive Cover Reviews

3.5 Rating 1,699 Reviews
63 %
of reviewers recommend U Drive Cover
Company Reviews Metrics Info
3.5
Based on 1,699 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous
Unverified Reviewer
“The worst company ever they make pay nearly 500£ deposit and after they cancel my insurance and asking 430 £more for 1 month insurance they want 1000£ from me”
Helpful Report
Posted 4 months ago
Antanas
Unverified Reviewer
“Really bad company to have a business with,if I was you do not do a business with this company because they ripping you off for anything and stealing money for everything be aware of people”
Helpful Report
Posted 4 months ago
Omar Zaib
Unverified Reviewer
“Anna was a brilliant advisor, she has gave me advice which wouldn’t have been given by any other staff member. I have been with Udrive cover for a while now, and I must say Anna has been professional, polite and courteous throughout the whole interaction. Give that woman a raise!”
Helpful Report
Posted 4 months ago
Anonymous
Unverified Reviewer
“My son took out a policy on line,when called to sort the policy were told the price was more expensive,still carried on then was informed after the deposit was paid and after the 14 days the price was to yet again increase the only way it could be cancelled was to cancel my end and we would be charged a cancellation fee and wouldn't get no money back,so had to stick with them,will never use this company again and would not recommend to anyone!”
Helpful Report
Posted 4 months ago
Joseph Magureyi
Unverified Reviewer
“It was nice having business with you You are a good team to work with.In the event of me purchasing another car will definitely come for this insurance service.Thanks UDrive Cover team keep my documents.Remain good.”
Helpful Report
Posted 4 months ago
Ken
Verified Reviewer
“Thank you Luke for listening and helping me with the move and updates, it's a tricky time with relocation and Christmas round the corner it was much appreciated. Excellent service, thank you. Best Wishes”
Helpful Report
Posted 4 months ago
Anonymous
Unverified Reviewer
“It took 2 weeks to try to sort out the insurance and ended with no insurance but it cost me £200.00 for the privilege not happy”
Helpful Report
Posted 4 months ago
Anonymous
Unverified Reviewer
“Nice voice , nice style of talk . Very easy to understand.”
Helpful Report
Posted 4 months ago
Fouad
Unverified Reviewer
“I called to solve an issue and I was surprised they answered in 1 min and solved everything”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“very unprofessional and lots of charges applied after contract taken out. Customer service training needed. this is why Google ratings are 1 out of 5 from everyone”
Helpful Report
Posted 4 months ago
Anonymous
Unverified Reviewer
“He's very good, I'm glad I have him”
Helpful Report
Posted 4 months ago
Joseph
Unverified Reviewer
“Perfect procedures straight to the point very cooperative. Remain good not like other insurers who living their clients in dire need of assistance”
Helpful Report
Posted 4 months ago
Anonymous
Unverified Reviewer
“Unbelievable amount of questions ie National ins number passport d licence list goes on . Paid to leave them absolute robbers famous quote read terms and conditions. . Would get more honesty from a Nigerian insurance co”
Helpful Report
Posted 4 months ago
Harry
Unverified Reviewer
“Angel was very helpful and resourceful while I was speaking with her about my renewal quote. She managed to get me a discount which is great and she was lovely to speak too. Thanks a lot angel!”
Helpful Report
Posted 4 months ago
Anonymous
Verified Reviewer
“It took 12 minutes to get through but when Max answered the call he was efficient and courteous.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Reviewer
“Ask for Luke, He's a good guy and will get your problem sorted in a snap and with a smile.”
Helpful Report
Posted 4 months ago
Mr Philip Strange
Verified Buyer
“It took a while and a few phone calls to establish the cover was in place and all my details correct but you dealt with the issues professionally and I am happy with the premium secured.”
Helpful Report
Posted 4 months ago
Anonymous
Unverified Reviewer
“This is the worse insurance which I experienced in UK. I have been paid every month insurance payment regularly but there is no proper response from the customer service. When I sold my car then also they were asking for the money. It's too much and don't go for this at any cost in your life. They are only taking money from the ordinary people and never give a proper service.”
Helpful Report
Posted 4 months ago
Emma
Unverified Reviewer
“Spoke to Luke today, and he was absolutely amazing! He was so helpful and friendly, made the whole call super easy”
Helpful Report
Posted 4 months ago
Megan
Verified Reviewer
“I had a terrible time and still am. I was with U Drive for my old car and was 1 month into the policy and got a new car. I asked them to change the car over on the insurance (expecting to pay more money monthly as it was a better car). Instead they said no they would not offer me an insurance for that car. I explained that I already pay insurance with them for my first car they still said no and that they were going to cancel due to not wanting to offer me the change over on car on the policy. I had to agree to the cancellation and that I would need to insure my new car with somebody else and they said ok so the cancellation fee is £390. I said are you kidding me? I ain’t paying you £390 because you want to cancel my insurance just because I want to change the car on the policy. They said I had no choice and it would be passed to a debt collector if I didn’t pay the fee of £390. I said I can’t afford that right out at the same time you’re making me pay for a whole new insurance which isn’t going to be cheap and they STILL made me pay! Now I am left paying not only my new car finance but a finance fee every month for this old crappy finance! They are diabolical and don’t give a damn about people, all MONEY MONEY MONEY and robbing people blind!”
Helpful Report
Posted 5 months ago
U Drive Cover is rated 3.5 based on 1,699 reviews
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